Sr. Strategic Clinical Advisor

Our mission: to eliminate every barrier to mental health.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, J.P. Morgan Chase, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, William K Warren Foundation, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

Reporting to the Sr. Director of Clinical Customer Success and in collaboration with Customer Success, Sales and Clinical Leadership teams, the Strategic Clinical Advisor is an expert consultant responsible for the strategic design and delivery of best in class clinical programs and initiatives for prospective and existing health plan partnerships.

What you’ll be doing: 

• Maintain a personal book of business focused on the growing Spring Health’s  health plan business, serving as a clinical strategy lead and behavioral health subject matter expert for the Customer Success and Partnerships team
• Serve as a direct liaison to health plan clinical and product leadership
• Spearhead ad-hoc clinical program design work based on customer demand and market needs
• Fiercely advocate for and amplify the voice of Spring’s customers and members
• Represent Spring in customer-facing events such as business review meetings, seminars, conferences, trainings, webinars, and media appearances
• KPIs will include metrics on customer retention, expansion and satisfaction

What we expect from you:

• Active independent license (ex. LCSW, LMFT, PsyD, LCPC, etc)
• Significant experience with employee benefit programs/benefits consulting and expertise of health plans
• Experience (7 + years) in organizational-level mental health and wellness interventions/programs
• Proven track record of building and delivering strategic programs, and evolving those programs over time with minimal direction
• Deep subject matter expertise in Mental Health, EAP programs, and other relevant healthcare regulations/requirements
• Experience with sales process
• Excitement about working in a rapidly changing organization
• Excellent communication/collaboration skills
• Excellent presentation skills
• Willingness to travel up to 25%

The target base salary range for this position is $132,000 - $198,000, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.

Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!

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