ICG Business Development Officer (BDO), Healthcare

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

U.S. Bank is the fifth-largest commercial bank in the United States. The Institutional Client Group (ICG) is the relationship-management team that serves our largest clients – ranging from $25MM in annual revenue to large corporate institutions – delivering solutions from across the bank to help companies meet their business goals. ICG operates in every state and supports multiple sectors, from healthcare to technology. Its new team of Business Development Officers (BDOs) will drive growth by building a network of contacts and leads, identifying new opportunities, and cultivating strong client relationships that increase revenue and market share for U.S. Bank.

Position Summary:

As Business Development Officer (BDO), your primary focus is driving growth by identifying, prospecting, and acquiring new corporate and commercial banking clients within the critical healthcare sector with over $50MM in annual revenue. This role is tailored for a results-driven professional passionate about building strong client relationships and expanding the bank’s market presence. High performers will develop relationships with medical practices, hospitals, healthcare systems, and related businesses to provide tailored financial solutions to this industry. Success will be measured by the ability to cultivate leads, secure new business, and contribute to the bank’s overall revenue and market share growth. The BDO will collaborate closely with our Healthcare Specialized Industry Group to ensure seamless client experience and capitalize on market opportunities in this sector.

Key Responsibilities:

Prospecting & Lead Generation:

• Identify potential commercial clients through market research, industry networks, referrals, and events

• Develop and execute a strategic prospecting plan to build and maintain a robust pipeline of new business opportunities

Client Acquisition:

• Initiate contact and engage with decision-makers, presenting tailored banking solutions that meet client needs

• Conduct thorough needs assessments and deliver compelling proposals to secure new client relationships

• Stay ahead of market needs by providing insights on market trends and tailored financial strategies

Market Expertise:

• Stay informed about market trends, competitor offerings, and industry developments to position the bank as a leader in commercial banking

• Leverage market intelligence to identify untapped opportunities and optimize outreach strategies

Relationship Building:

• Collaborate with internal teams (RMs, Treasury, Payments, Product, Credit, etc.) to deliver seamless onboarding experiences for new clients

• Represent the bank at community and industry events, enhancing brand visibility and credibility

• Monitor client satisfaction and resolve issues promptly, ensuring long-term loyalty

Performance Metrics:

• Achieve and exceed monthly, quarterly, and annual new business development goals through robust scorecard measurement

• Maintain accurate and up-to-date records of prospecting activity, pipeline status, and closed deals in CRM tools

Qualifications & Skills:

• Bachelor’s degree in Business, Finance, or a related field (preferred)

• 5+ years of proven success in a corporate/commercial banking environment or similar sales role, with a focus on new client acquisition

• Strong understanding of commercial banking products and services, including credit, treasury, and cash management

• Proficient in CRM platforms and prospecting tools

• Exceptional communication, negotiation, and presentation skills

• Entrepreneurial and driven to achieve ambitious goals

• Ability to build trust and credibility with clients and internal stakeholders

Other Requirements:

• Willingness to travel as required for prospect meetings and industry events

• Established network within healthcare industry, or previous experience serving