Patient Access Manager

We are so glad you are interested in joining Sutter Health!

Organization:

ABSMC-Alta Bates Summit Med Center

Position Overview:

Responsible for daily departmental operations of all registration and admitting functions. Primary duties are to implement standardized processes and best practices; carry out the concept of one team, assist in monitoring compliance with regulatory, accreditation, and safety standards; monitor every day activities and maintain an effective working relationship with internal customers and all key department managers. Leads and assists in achieving the overall patient and physician experience to standard service levels.

Job Description:

EDUCATION:

• Equivalent experience will be accepted in lieu of the required degree or diploma.

• Bachelor's: Business Administration, Healthcare or related field

TYPICAL EXPERIENCE:

• 8 years of recent relevant experience.

SKILLS AND KNOWLEDGE:

• Working knowledge and understanding of insurance and medical terminology
• General knowledge of patient access financial counseling functions in acute and non-acute settings.
• Demonstrates leadership skills and ability to provide constructive and timely feedback to team members to support continuous improvement.
• Organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service and achieving business results.
• Able to handle difficult circumstances and make sound business decisions with little direction.
• Ability to build and establish effective working partnership with employees, peers and/or leaders to achieve business objectives.
• Knowledge of emerging treads and how it impacts operations.

Job Shift:

Day/Evening/Night

Schedule:

Varied

Days of the Week:

Variable

Weekend Requirements:

As Needed

Benefits:

Yes

Unions:

No

Position Status:

Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $51.82 to $77.73 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.