Senior Salesforce Functional Lead

<p>Hey there! <br/>We’re <a href="https://feverup.com/">Fever</a>, the world’s leading tech platform for culture and live entertainment, </p> <p>Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. <br/><br/>Every month, our platform inspires over 300 million people in +40 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. </p> <p>Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? </p> <p>To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!<br/><br/>Ready to be part of the experience? </p> <p>Now, let’s discuss this role and what you will do to help achieve Fever’s mission.</p><strong>About the role:</strong> <ul> <li>Deeply understand our business model, technology stack, and team workflows to lead and drive Fever’s internal Salesforce development and optimization projects</li> <li>Partner with business stakeholders to analyze, document, and improve processes across Sales, Operations, Billing, Legal, Operations, and Customer Service</li> <li>Design and implement <strong>scalable Salesforce CRM-based solutions</strong>, focusing on functional design, advanced configuration, and collaboration with technical teams for Apex and Lightning Web Components development</li> <li>Translate business requirements into clear user stories, functional specifications, and solution designs</li> <li>Lead <strong>end-to-end Salesforce initiatives</strong> including requirements gathering, solution design, configuration, testing, deployment, and post-release support</li> <li>Stay up to date with Salesforce releases and industry best practices, proactively identifying opportunities for optimization and innovation</li> <li>Act as a subject matter expert (SME), coaching colleagues and championing Salesforce best practices across the organization</li> <li>Display strong leadership, stakeholder management, and communication skills, ensuring alignment across multiple departments</li> </ul> <strong>About you:</strong> <ul> <li>Bachelor’s degree in Engineering</li> <li><strong>4+ years of hands-on functional experience</strong> with the Salesforce Platform, ideally in a consulting or product ownership capacity</li> <li>Proven track record of leading Salesforce projects, from requirements gathering to go-live and adoption</li> <li>Strong expertise in <strong>Salesforce Sales Cloud, Service Cloud, and advanced configuration (Flows, Validation Rules, Process Automation)</strong></li> <li>Familiarity with <strong>Apex, SOQL, and Lightning Web Components</strong>; ability to collaborate effectively with developers</li> <li>Solid understanding of business processes across sales, account management, customer service, and/or marketing</li> <li>Strong analytical, organizational, and presentation skills, with the ability to translate complex business requirements into clear, actionable solutions</li> <li>Experience managing stakeholders, priorities, and dependencies in an <strong>agile product development environment</strong></li> <li>A proactive, problem-solving mindset with a high sense of ownership, urgency, and adaptability</li> </ul> <p><span><strong>Benefits</strong></span></p> <ul> <li><span>Opportunity to have a real impact in a high-growth global category leader!</span></li> <li><span>40% discount on all Fever events and experiences</span></li> <li><span>Home office friendly!</span></li> <li><span>Responsibility from day one and professional and personal growth</span></li> <li><span>Great work environment with a young, international team of talented people</span></li> <li><span>Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee.</span></li> <li><span>English and/or Spanish Lessons</span></li> <li><span>Gympass membership</span></li> <li><span>We have free food, drink and fruit at the office!</span></li> <li><span>Possibility to receive in advance part of your salary by Payflow<br/></span></li> </ul> <p><span><span lang="EN-US"><span>#LI-hybrid #LI-fulltime</span></p><p>Thank you for considering joining Fever. We cannot wait to learn more about you!</p> <p>If you want to learn more about us: <a href="https://newsroom.feverup.com/en-US/" target="_blank">Fever's Blog</a> | <a href="https://tech.eu/2023/02/02/fever-raises-110-million-in-new-round-at-1-8-billion-valuation" target="_blank">Tech.Eu</a> |<a href="https://techcrunch.com/2019/08/04/data-driven-events-discovery-and-planning-startup-fever-raises-35-million-led-by-ra