Senior Account Manager - United States (Any US Timezones)

Hello! 

Thanks for checking out our job posting for the role of Senior Account Manager at PerchPeek. You’ve already taken a tiny step towards being a part of our team – huzzah! We know that taking your next career step is as exciting as it can be exhausting. So, with that in mind, we’ve tried to keep our description simple and cliché-free to help you decide if PerchPeek and this role are a good match for you.

Note: this role is open exclusively to candidates based in the United States with a legal right to work. Due to the needs of this role and our ways of collaborating, applications from other locations will not be considered. We appreciate your understanding and interest. Applications are welcome from any US state.

What is PerchPeek?

At PerchPeek we dream of a borderless world where people have the freedom to live and work where they please. Where ideas and resources flow where they’re most needed unrestricted by national borders. We strive to create a world of opportunity for everyone, anywhere – one move at a time.

We’re building a streamlined Mobility ecosystem to empower businesses and individuals to move anywhere in the world. We support employers and employees through every stage of the relocation process, providing an affordable, scalable, high-value service, powered by technology and relocation expertise.

Have you ever relocated? If so, you probably know how overwhelming it can be—immigration hoops, tax implications, housing, shipping, utilities, banking…the list goes on. No matter where in the world you go, relocating is complicated, time-intensive, and stressful. PerchPeek was conceived to change that.

For relocators, our goal is to guide them through every step of their move with a delightful mix of tech, coaching, content, and partnerships which work together to make relocating simpler, faster, and more fun. That’s why we have the industry’s highest-rated relocator experience and over over 500 5-Star reviews on TrustPilot.

For employers, we streamline the entire process of supporting international Mobility into one easy-to-use platform, turning Mobility into a strategic advantage for thriving globally. That’s why we’re the Mobility partner of choice for best-in-class companies in Finance, Retail, and Tech.

Now you know why we’re so passionate about what we do!

The Role

The Senior Account Manager will own and grow a portfolio of 15-25 enterprise clients, with responsibility for expanding PerchPeek's services from initial use cases to full enterprise adoption and a target of 3-4x annual revenue growth within assigned accounts. A successful candidate for this role thrives in a complex, fast-paced environment, and has demonstrated excellence in account management or sales at the enterprise level.

Responsibilities

Whilst every role in a startup has a degree of flexibility over time, here is what we see as the role’s main responsibilities:

• Quarterback Deals – Be responsible for revenue expansion within a portfolio of clients; manage complex end-to-end processes of sourcing, driving, and signing expansions & renewals for PerchPeek; convert small scale POCs/use cases into enterprise-wide engagements through strategic and methodical deal management.
• Craft Account Strategy – Create and maintain cohesive, well-researched and data-driven strategic account plans for your clients that maximize value for the client and PerchPeek; deliver powerful narratives that educate existing clients of PerchPeek’s value proposition and capabilities; effectively communicate with program managers and senior decision makers to identify opportunities to add more value to clients. 
• Drive Account Progress & Health – Conduct monthly and quarterly business reviews with key stakeholders, map decision-makers, and track and report on account progress; drive clear processes with urgency and focus when opportunities are identified.
• Be a Team Player – Partner closely with Sales, Operations, and Product teams at PerchPeek, and with external partners’ cross-functional teams, to drive deals forward, manage escalations, and inform our roadmap.
• Build the PerchPeek Network – Develop and grow relationships with others in the Mobility industry; be a PerchPeek ambassador and represent PerchPeek at events (online/offline, owned and externally organized).
• Be Customer Obsessed – Advocate for client needs while balancing against the needs and constraints of our business, by aggregating and delivering key insigh