Inbound Sales Manager

Fireflies.ai is the leading #AI teammate for meetings, trusted by over 20 million users across more than 500,000 organisations from fast-growing startups to Fortune 500 enterprises. Whether in sales, project management, marketing, operations, or product development, Fireflies is revolutionising team collaboration by capturing knowledge, automating repetitive tasks, and enhancing productivity before, during, and after every meeting.
Recognised as a category-defining platform, Fireflies has achieved unicorn status with a valuation exceeding $1 billion. This year, Ramp named Fireflies the 6th most popular AI platform, joining the ranks of OpenAI, Midjourney, and Anthropic. Chances are, you’ve already seen Fireflies in action quietly powering one of your recent meetings.
As an Inbound Sales Manager, you will drive the end-to-end sales cycle, focusing primarily on inbound lead prospecting, conversion, and closing deals. You will also manage customer onboarding, ensuring new clients are set up for success. This role requires a proactive, target-driven professional with strong sales skills, exceptional communication abilities, and the ownership mindset to manage a complete sales cycle in a dynamic, remote-first environment. 

Responsibilities:

• Prospect Conversion: Engage with inbound leads to understand their needs, deliver tailored demos, and convert prospects into paying customers. Develop strong relationships with potential clients, positioning the company’s value proposition effectively.
• Full Sales Cycle Management: Own the entire sales process from lead qualification, conducting product demos, and proposal creation to closing deals.
• Target Achievement: Meet or exceed sales targets, focusing on metrics such as demo-to-win rates and deal closure timelines.
• Customer Onboarding: Onboard new customers post-sale, ensuring a seamless transition and proper setup to maximise product adoption. Act as the first point of contact for new customers, answering initial queries and troubleshooting issues to ensure a positive experience.
• Cross Collaboration: Work closely with cross-functional teams (e.g., engineering, customer success, and product) to resolve onboarding roadblocks and implement customer feedback.

Qualifications:

• 4-8 years of experience in B2B sales, preferably handling enterprise clients.
• Proven ability to meet or exceed sales targets in a fast-paced, target-oriented environment.
• Exceptional verbal and written communication skills, with the ability to build trust and rapport with diverse clients.
• Strong organisational skills to manage multiple sales opportunities and onboarding tasks simultaneously.
• Familiarity with tools like HubSpot, Salesforce, Slack, Stripe, and Google Suite.
• Self-starter with high ownership, able to work independently and thrive in a fully remote environment.

Note: Candidate should be flexible to work in PST/EST timezone

Values that are important to us:

• You should be a great communicator and culture maintainer.
  • Take a look at our culture document
• You're data-driven and customer-focused
• You value fast & incremental engineering cycles
• You maintain design excellence and minimise complexity
• You measure your results & automate when possible
• You get 10% better at something every week
• You have an internal compass and take accountability & initiative
• We value overcommunication, candid feedback and a results-driven culture

Perks and benefits :

• Competitive compensation
• Work remotely from anywhere
• Opportunities to move laterally within a team and grow rapidly
• Paid time off and flexible leave policy
• A "no boss" culture that empowers you to take ownership
• Flexible working hours to fit your lifestyle
• LGBTQ+ friendly
• Fun international offsite to connect and recharge
• Tech reimbursements to support your work

About us:

At Fireflies.ai, we’re revolutionising the way teams interact with AI in their daily work. Our inclusive culture champions security, innovation, customer experience, and growth. Backed by $19 million from top-tier investors like Canaan, Khosla Ventures, and angels from Slack, Facebook