Member Services Supervisor

Description

Come join the team at HCI Sports & Fitness! As a premier sports and fitness center located in Bee Cave, our team is in search of an energetic, customer-service oriented leader, who thrives in a fast-paced work environment to fill our part-time Member Services Supervisor role. Having a passion for health and fitness is important and retail/sales experience is a plus! 

Requirements

In joining our team, you’ll be responsible for:

• Greeting and providing excellent customer service to all HCI Members and Guests
• Offering tours of our facility, educating visitors on our services, and onboarding new members
• Following up with visitors and prospects to reach monthly sales goals
• Helping maintain the cleanliness and upkeep of our fitness center and amenities
• Understanding our ClubReady Operating System and updating Member and Guest accounts
• Assisting management in leading our Member Services team when needed
• And more…

To be a great fit, you’ll have:

• Availability to work 11 am to 5 pm, weekday and weekend shifts available - flexibility preferred
• 5+ Years of customer service experience
• Effective computer skills with the ability to learn new software systems
• Retail/Sales experience is a plus
• An attentive & energetic personality
• A self-starter mentality – goal driven and able to work autonomously

What you’ll get as a member of our team:

• $17 - $20 per hour DOE + eligibility to earn bonuses and time and a half premium pay if working a holiday
• Complimentary membership to HCI Sports & Fitness
• Opportunities for growth
• A fun work environment on a great team!