Senior Director, Software Engineering - Search

Bloomreach helps businesses personalize the customer experience. It leverages the industry's only real-time customer and product data to train advanced AI, which powers personalized marketing, product discovery, content management, and conversational shopping in a single solution.

This AI-driven approach empowers over 1,400 global brands, including Bosch, Puma, and Marks & Spencer, to grow their businesses.With Bloomreach, personalization flows seamlessly across the customer experience. At every point in their journey, customers are connected with the content they want to see and the products they want to buy.

Businesses break the limits of ordinary experiences — and drive measurable growth along the way.

Bloomreach is looking for a Senior Director of Engineering for our Discovery AI- driven Search platform! The work you do will impact much of the ecommerce traffic in US/Europe markets with customers in dozens of different verticals in the e-commerce space. 

What tech stack do we use? 

• Google Vertex AI, Nvidia NIMS
• Spark/Hadoop, EMR and DataProc
• GCP & AWS cloud infrastructure and services: redshift, big query, GCS, S3
• Databases - Postgres, Redis, SOLR
• Development languages - Python, Java, JS/Angular/React

What challenge awaits you? 

As the Discovery Senior Engineering Director, you will lead a dynamic engineering team to enhance user experiences through advanced search technologies, personalized recommendations, and data-driven insights. The ideal candidate will have a strong background in artificial intelligence, and machine learning as it applies to information retrieval: commerce search technologies. This role requires a strategic thinker with a proven track record of managing large-scale software projects and leading state-of-the-art innovation in artificial intelligence and search.

You will lead the team to utilize insights from big data analysis and develop compelling new innovations using machine learning/AI to improve conversions and revenue on e-commerce customers. You will communicate and inspire the entire company managing up and down.  You will manage the uptime of our systems, and ensure we meet our SLAs. And you are responsible for meeting our aggressive development schedules to keep ahead of the competition. 

Your job will be to:

1. Leadership and Management:
1. Lead, mentor, and grow a high-performing engineering team.
2. Foster a culture of innovation, collaboration, and continuous improvement.
3. Develop and execute the engineering product strategy in alignment with the company’s goals and objectives.
2. Technical Oversight:
1. Oversee the design, development, and deployment of scalable and reliable software systems.
2. Ensure best practices in software development, including code quality, testing, and documentation.
3. Stay abreast of emerging technologies and industry trends to drive innovation.
3. Project Management:
1. Manage multiple projects and priorities, ensuring timely delivery and high-quality outcomes.
2. Collaborate with cross-functional teams, including product management, data science, and operations, to define and deliver on project requirements.
4. SaaS and E-commerce Expertise:
1. Our solutions are for a multitude of customers, delivered via our SaaS platforms, this requires understanding how to deliver generic solutions for many use cases.
2. Optimize system architecture for performance, scalability, and security for many configurations.
5. Search and Data Science Integration:
1. Lead initiatives to enhance search capabilities and data-driven decision-making.
2. Integrate machine learning models and data science techniques into software products.
6. Stakeholder Communication:
1. Communicate effectively with executive leadership, stakeholders, and clients.
2. Present technical concepts and project updates in a clear and concise manner.

You have the following experience and qualities:

1. Education: Bachelor’s or Master’s degree, or PhD in Computer Science, Engineering, or a related field.
2. Experience:
1. 10+ years of experience in software engineering, with at least 6 years in a leadership role.
2. Direct, and proven experience in SaaS, e-commerce, search technologies, data science, and machine learning.