Aquatic Informatics (AQI)- Sales Director, Global Strategic Accounts

Imagine yourself…

• · Doing meaningful work that makes an everyday impact on the world around you.
• · Growing your expertise and expanding your skillset with every project.
• · Owning your ambition and fueling your career growth.

It’s possible with a role at Aquatic Informatics (https://aquaticinformatics.com/)

Aquatic Informatics (AQI) (https://aquaticinformatics.com/) is on a mission to organize the world's water information for faster, better decisions. We provide software solutions that address critical water data management, analytics, and compliance challenges for the rapidly growing water industry. Water monitoring agencies worldwide trust us to acquire, process, model, and publish water information in real-time. We offer a full range of solutions, from standalone software packages for individual users, hosted software services, and enterprise-wide national systems. We serve over 1,000 municipal, federal, state/provincial, hydropower, mining, academic, and consulting organizations in over 60 countries that collect, manage, and process large volumes of water data.

Aquatic Informatics (AQI) is headquartered in Vancouver, Canada, and has offices in the US and Australia. We value independent thinking, initiative, teamwork, a relentless pursuit of quality, a playful spirit, and a sense of humor. We like smart people – IQ and EQ – who care about the environment and want to do good in the world. If you want a meaningful role with a company that is making a real difference in one of the most important resources in the world: water, then join our energetic growing team! Help us revolutionize an industry!

The Opportunity

We are seeking an exceptional Director, Global Strategic Accounts to lead our most significant customer relationships and drive transformational growth across our enterprise accounts. In this role, you will serve as a trusted advisor to C-suite executives, developing and executing strategic partnerships that deliver measurable value for both our customers and our organization.

This position offers the unique opportunity to shape the strategic direction of our key accounts program while working with customers to adopt cutting-edge technology solutions that make a real difference. You'll join a team committed to continuous improvement, innovation, and customer success.

In This Role, You Will:

Strategic Account Leadership

• Lead a global team of highly capable Strategic Account Managers, who serve as the primary relationship owner for assigned strategic accounts, cultivating executive-level partnerships with key decision makers and influencers.
• Develop and execute a comprehensive strategy for our top-tier enterprise customers, driving sustainable revenue growth and market share expansion.
• Address complex customer challenges and create long-term value by delivering comprehensive solutions in collaboration with cross-functional teams.
• Develop and maintain key customer POV including understanding of current pain points, pressing needs, and future plans. Lead collaboration with Product Management and customers in developing future product and feature roadmaps.

Business Development & Growth

• Analyze market trends, competitive landscape, and customer needs to develop innovative go-to-market strategies and penetrate new industries and regions.
• Identify and pursue new business opportunities within existing accounts, expanding our footprint through strategic upselling and cross-selling initiatives.
• Partner with product management and R&D teams to influence product roadmaps based on strategic account feedback and market insights.
• Collaborate with Marketing to clearly communicate value proposition and strategic positioning.

Performance Management

• Use, promote and ensure adoption of VES tools and processes to achieve and exceed quarterly and annual revenue targets for the Key Accounts team. Actively manage sales funnel and coordinate with Sales Operations and Finance for forecast reporting.
• Use and lead usage of CRM systems (Salesforce) to track all customer interactions, opportunities, and account intelligence.
• Prepare and deliver executive-level business reviews, demonstrating ROI and strategic value delivered to customers
• Establish KPIs and success metrics for strategic accounts, ensuring alignment with customer business objectives

Team Leadership & Collaboration

• Strategically collaborate with other Veralto OPCOs to leverage existing sales relationships to gain share in critical accounts and industries.
• Collaborate with Finance, Marketing,