Youth Care Specialist (Tier-2) (Children's Services)
Hillsborough CountyAbout the role
Job Overview
Performs youth care duties safeguarding the general welfare of youths assigned to the county residential care services.
Salary
Minium: $42,057.60- $54,674.88
Core Competencies
- Customer Commitment - Proactively seeks to understand the needs of the customers and provide the highest standards of service.
- Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
- Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
- Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.
Tier 2
Duties and Responsibilities
Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.
- Monitors, coaches, and supervises the behavior of staff and youth, and interacts with youth during all assigned program activities. May serve as team leader for activities.
- Dispenses medication as prescribed by treatment plans and reports medical condition of clients to nurses.
- Ensures a safe and healthy environment at program facilities by monitoring the status of clients and by recommending, implementing, and/or monitoring corrective actions as needed.
- Completes, reviews, and verifies the accuracy of program reports and logs.
- Implements and monitors prescribed treatment programs or skill-based services trainings.
- Reviews requests for placement services and provides recommendations to supervisor.
- Provides orientation and training for new staff.
- Ensures maintenance work orders are submitted in a timely manner.
- Performs Non-Abusive Psychological and Physical Intervention (NAPPI) crisis intervention, counseling, or physical restraint.
- Assigns, oversees, and participates in the transportation of individuals and groups of youth using assigned county vehicle as required.
- Performs other related duties as required.
Job Specifications
- Knowledge of Health Insurance Portability and Accountability Act (HIPAA).
- Knowledge of First Aid, CPR and Universal Precautions.
- Knowledge and proficiency in the implementation of NAPPI crisis intervention (i.e. crisis counseling, physical restraint techniques, and environmental safety observations).
- Knowledge of available social support agencies and resources in the community.
- Knowledge of the functions, services, procedures and regulations of the unit or department to which assigned.
- Knowledge of the juvenile justice and child welfare systems.
- Knowledge of the theories, principles, and terminology of child and adolescent developmental stages and intervention techniques.
- Skill in the application and modeling of consequences and positive reinforcement.
- Ability and willingness to work with youth with emotional, mental or physical disabilities.
- Ability to follow established policies and procedures to support and ensure alignment with the department's goals and vision.
- Ability to follow oral and written instructions.
- Ability to handle confidential information in accordance with established Federal, State and local laws and ordinances.
- Ability to communicate effectively both orally and in writing.
- Ability to establish and maintain effective working relationships with others within and outside the organization.
- Ability to complete, review, and verify the accuracy of all program reports and logs.
- Ability to use a computer and related software.
- Skill in detecting potential dangers to youth or staff. Experienced in taking proactive and appropriate action, guiding staff in exercising sound judgment, and following established reporting procedures and protocol.
- Ability to assume responsibilities of a manager in their absence.
Physical Requirements
- Ability to lift up to 50 pounds.
- Ability to physically restrain youth weighing up to 107 pou
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