Senior Manager, Global Congress Excellence, Congress Operations

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Role and Responsibilities

• Chair and lead cross-functional planning team meetings for Priority centralized Congresses, achieve consensus among cross functional team members, develop timelines, monitor status, and provide comprehensive communications.

• Lead the planning & execution of logistical congress activity, partnering with the functions across the TAs to execute on time, on plan, and on budget.

• Oversee logistics agency for all congress planning, housing, registration, ancillary meetings including TLEs, communications, financial reconciliation and on-site logistic coordination, including manage attendees list.

• Monitor registrations, send reminders, run reports, and work with the logistic agency to make all necessary arrangements for the attendees.

• Work on multiple congresses simultaneously, requiring high multi-tasking skills.

• Coordinate onsite job responsibilities with the onsite logistics team when required and appropriate.

• Responsible for budget management, partnering closely with Finance to improve transparency and accountability across all stakeholders

• Review and approve all vendor budget estimates, contracts and SOWs

• PO generation, invoice approval with reconciliation

• Create individualized KPI metrics and reports per congress

• Create & manage an activity plan with the team and to provide overall real-time progress tracking and flag areas for deep dives

• Provide input into and be held accountable for BMS Congress standards

• Familiar with compliance and legal WW, and local departments to ensure each event is delivered in full accordance with laws and regulations.

• Travel to assigned congresses.

• Support as needed the GCE Lead with sponsorship selection and approval through grants/giving process for TIER 1 congresses

• Work on special projects and support the Director GCE Congress Operations as required

• Update Exhibit Force tool for assigned congresses.

• Model BMS behaviors and reinforces such behaviors at all levels in the organization.

• Responsible for general administrative duties as required.

Qualification & Experience

• 5 years meeting planning experience with at least 3 years in Pharma business.

• Pharmaceutical Congress experience preferred.

• Ability to work efficiently and timely in order to meet deadlines

• Ability to be flexible and handle change well

• Microsoft Word and Excel experience – Advanced level

• Experience with meeting industry technology preferred (CVENT)

• Advanced oral and written presentation skills required

• Ability to take the initiative to review, prioritize, and make decisions as to what is routine versus what is critical, with little supervision

• Demonstrated complex project planning and management skills, including financial and budget management

• Proven change agility/resiliency, and ability to successfully engage internal and external stakeholders along a change journey

• Have demonstrated an innovative mindset and implemented creative solutions that simplify processes and improve end-user experience

• Attention to detail

• Demonstrated project management skills with the ability to manage multiple projects simultaneously.

• Budget management experience

• Solid understanding of the cross functional components that impact Scientific Communications & Engagement (SCE) initiatives and integrate appro