Senior Staff Sales Engineer
Galileo Financial TechnologiesAbout the role
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Who we are:
Welcoming, collaborative and having the opportunity to make an impact - is how our employees describe working here. Galileo is a financial technology company that provides innovative and revolutionary software products and services that power some of the world's largest Fintechs. We are the only payments innovator that applies tech and engineering capabilities to empower Fintechs and financial institutions to unleash their full creativity to achieve their most inspired goals. Galileo leads its industry with superior fraud detection, security, decision-making analytics and regulatory compliance functionality combined with customized, responsive and flexible programs to accelerate the success of all payments companies and solve tomorrow's payments challenges today. We hire energetic and creative employees while providing them the opportunity to excel in their careers and make a difference for our clients. Learn more about us and why we work here at https://www.galileo-ft.com/working-at-galileo.
The role:
Galileo is seeking a Senior Staff Sales Engineer (Co-Brand) to serve as a client-facing resource and assist in both pre- and post-sales technical implementations. You’ll serve as liaison between the sales team, internal departments, and our clients to help them get the most value out of the Galileo platform.
What you’ll do:
Learn the technical ins and outs of our payments platform (with a focus on our Risk Solutions) and become an expert on Galileo’s set of APIs, tools, and services.
- Deliver polished, in-depth live demonstrations of Galileo’s Risk Solutions to banks and financial institutions, confidently answering complex technical questions and clearly positioning Galileo as the best-in-class platform.
Assist the sales team in communicating Galileo’s technical features with prospective clients.Work closely with engineers, product managers, and technical leaders evaluating Galileo to understand their needs.
- Vet third-party providers to assess their products and capabilities, and facilitate contracts when necessary to deliver services beyond Galileo's core offerings.
- Document third-party providers' offerings and develop integration plans for execution by our engineering teams.
Help clients architect and build their payment platforms to get the most out of their integration.Work with Project Managers as a technical SME over the course of project implementations and continue to help clients follow best-practices and resolve problems.Manage internal resources to execute project plans and interface with the client.Work closely with internal business and engineering teams to build innovative solutions to address constantly evolving client needs.
What you’ll need:
- A Bachelor's Degree in Computer Science, Information Systems, Information Technology, or related field.
- Understanding of modem payment platforms.
Understanding of system architecture, database structures and web technologies (RESTful APIs).
- Experience working for a modern issuer processor.
- Ability to comprehend and communicate complicated business and system processes.
- Exceptional verbal and written communication skills and ability to explain complex concepts to both technical and non-technical audiences.
- Ability to take initiative in an autonomous work environment and adapt to ambiguity and uncertainty.
- Experience integrating RESTful APIs into web applications.
- Client-facing experience required.
- Organization and prioritization skills.
- Exceptional presentation skills.
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