Associate Director, Alumni Outreach and Community Impact

American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University

Department:

Alumni Outreach, School & Career Programs

Time Type:

Full time

Work Modality:

Hybrid 02 (On Campus 2 days/Week)

Union:

Excluded

Job Description:

Summary:

Reporting to the Director of Alumni Outreach, School and Career Programming, the Associate Director of Alumni Outreach and Community Impact (AD) will support regional alumni programming and communications in key cities lending assistance to volunteer community leaders. The AD coordinates special programs, including the regional spring community service program. As the Office of Alumni Relations’ liaison to alumni across the United States and internationally, the AD will leverage virtual and in-person modalities, providing customer support, driving alumni engagement, and stewarding relationships. The AD collaborates with other members of the alumni relations team, colleagues within University Advancement, and campus partners to support divisional goals, as well as school/unit alumni initiatives.
 

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Establish and maintain relationships with alumni volunteers in domestic and international regions.

• Strengthen alumni leadership and develop a pipeline of volunteers to streamline the recruitment and onboarding of new leadership.

• Train and steward regional volunteers.

• In collaboration with alumni leaders, coordinate the planning, marketing, and implementation of various programs, services, and volunteer opportunities for alumni, in alignment with strategic areas of focus.

• Attend programs and events whenever possible, serving as a representative of American University.

• Serve as the primary liaison between university offices, particularly with Leadership Annual Giving, the Schools and Colleges, Admissions, Athletics and Recreation, and the central events staff, to identify engagement gaps and streamline all existing initiatives related to students and alumni in domestic and international regions.

• Collaborate with development staff, including annual giving colleagues, to connect alumni prospects and facilitate giving opportunities. 

• Write, edit, and organize various communication mediums, including web content, direct mailings, Alumni Update newsletter content, social media posts, and any other communication vehicles geared towards affinity engagement opportunities.

• Implement and execute data analysis and reporting on alumni demographics based on existing data, including but not limited to location, age, affinity, interests, etc.

• Utilize data to recommend strategic alumni engagement opportunities in domestic and international AU communities.

• Foster professional relationships to gain knowledge and skills through networking with those who lead similar programs at other universities, attending applicable seminars/workshops and maintaining a current awareness of best practices.

• Perform other duties as assigned by the Director of Alumni Outreach, School and Career Programming to enhance the mission and goals of University Advancement.

Competencies:

• Serving Customers

• Prioritizing and Organizing

• Acquiring and Analyzing Information

• Evaluating and Implementing Ideas

• Making Accurate Judgments and Decisions

• Acting Strategically

• Building a Customer Focused Organization

• Driving Continuous Improvement

Salary Range:

• $60,000-$70,000 annually.

Position Type/Expected Hours of Wor