Senior Consultant

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Our Culture

Culture is meaningful to us. It's in the way we interact with one another and with our clients. We believe in being our authentic selves with one another and have cultivated an approach that is "we" not "I". We honor the commitments that we make to our clients and one another. This is our culture. We actively engage in the communities where we live and encourage our teammates to use Volunteer Time Off and to engage with our Spotlight Charities and causes meaningful to teammates.

About The Role

The Senior Consultant will focus exclusively on leading client projects. They will not have direct sales responsibilities, but they will be expected to support sales activities when an opportunity is identified by the Strategic Non-Medical Solutions sales or service organizations, or a lead comes directly to herronpalmer from the market.

When managing a client engagement, the Senior Consultant will generally serve as the day-to-day project manager, but there could be instances where the Senior Consultant is overseeing the project with a project manager reporting to the Senior Consultant.

Project leadership responsibilities will vary by project, but will typically include: project management, document preparation, data analysis and assimilation, meeting facilitation, and client/service provider communication.

Essential Duties

Client Engagement Responsibilities

• When assigned as the most senior team member with a project manager assigned:
  • Function in a project oversight role comparable to an executive sponsor or engagement partner where the project manager delivers the day-to-day project management services
  • Lead the engagement by supporting the herronpalmer project team assigned and engaging with the most senior members of the client’s staff associated with the project (when appropriate)
  • Provide guidance to the day-to-day project leads from both herronpalmer and the client staff
  • Review and sign off on all client deliverables, unless those responsibilities have been fully delegated to the project manager
  • Support key client meetings as needed, such as selection of the RFP candidates, preparation of the scope of services document, selection of finalists, review of the best and final offer and contract award discussion
• When assigned as the day-to-day project manager:
  • Lead benchmarking, RFP, contracting, audit, implementation and/or relationship remediation projects coordinating with the Managing Director and/or others as necessary
  • Lead the gathering and assimilation of client- or project-specific data into project document templates
  • Manage formal project communication/interaction with service provider candidates and client
  • Oversee summarization of RFP responses which are delivered via side-by-side analyses; review, edit and approve drafts prepared by analysts
  • Facilitate client discussions (meetings or calls) related to benefit outsourcing scope of services requirements, customization of performance standards, contract terms, development of RFP questionnaires, RFP candidates, finalist selection, Mutual Value Discovery and site visit results, best and final offer outcomes and selection of the winning bidder(s)
  • Interact with client representatives from HRIT, legal, communications and other HR/Benefits functions to achieve project objectives
• Travel to the client site with the project team as needed - may include traveling on weekends and (occasionally) international travel

New Business Development Responsibilities

• Support new business opportunities identified by the Strategic Non-Medical Solutions  sales and service organizations and those that come directly to herronpalmer
• While representing the client’s objectives first and foremost, promote a collaborative working relationship with services providers which results in a positive reputation for herronpalmer and a strong pipeline of referrals to prospective clients
• Communicate to the Managing Director and Leadership Team on the status of new business opportunities

General Responsibilities

• Support internal efforts to increase the efficiency of the services we provide
• Keep detailed and accurate track of time spent each on various tasks each day; especially client-billable work, using the tool provided
• Communicate to the Managing Director and Leadership Team on the status of existing projects and budgets

Personal Development

• Keep up to date on and engaged with the advisory and benefits industry by taking advantage of herronpalmer provided training, actively seeking expert advic