Senior Analyst, Hotel Procurement

This position is on – site in our Royal Caribbean Headquarters Miami 1050

Journey with us! Combine your career goals and a sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

The Royal Caribbean Group’s Silversea Hotel has an exciting career opportunity for a full-time Senior Analyst, Hotel Procurement reporting to the Senior Manager, Hotel, Transfer and Turnaround Operations.

Position Overview 

The Sr analyst hotel procurement primary responsibility is the management and oversight of the outsourcing of hotel room inventories and accurate reporting of inventory data. This position analyzes room needs and supply levels to anticipate inventory issues and shortages as well as manages rooms release schedules to optimize the costs. The Hotel Inventory Manager also audits invoices and requisitions of incoming and outgoing hotel costs and is responsible for the hotel room inventory.

Leads the Department’s hotel supplier relationships and identifies and determines the best suitable products and relationships in each location to offer high-end, innovative experiences for our guests. The position has responsibility for over 70 Turnaround locations worldwide to support the company aspiration to elevate our global hotel portfolio in line with our brand mission to “unlock deeper experiences in luxury”.

Key Responsibilities

 

• Enable the procurement of a global hotel portfolio that caters to our brand mission and our guest’s expectations.
• Manage all the hotel inventory room requests and cancellation deadline and ensure accurate inventory at all times.  
• Conduct hotel market analysis and hotel assessment activities to support sourcing strategies.
• Negotiate with regional and global hotel suppliers to ensure best-in-class offerings at competitive rates.
• Manage the hotel operating and costs to meet budgets.
• Develop and realize a vision on how to interact and communicate with our hotel supply partners.
• Establish and strengthen our hotel partnerships that will elevate our guest experience
• Manage department-overarching projects that affect the global organization (e.g. product launches).
• Works with Global Supply and Department Director of Finance to setup vendors for payments.

 

Qualifications and Education

• BSc/BA in Travel, Tourism and Hospitality, Business Administration, Management or similar

Financial/Quantitative Responsibilities

• Commercially minded, with strong analytical skills. Experience creating dashboards for metrics reporting
• Excellent understanding of guest expectations and using his/her talent to analyze and understand guest feedback and needs.
• Strong negotiating & networking skills that resulted in long-standing relationships with all major hotel chains and hotels in the luxury space.
• Highly experienced with RFP processes (preferably with Cvent experience) and contract negotiations & reviews.
• Excellent communication, negotiation and stakeholder management skills to influence and inspire business partners and support cross-functional teams in delivering results.
• Entrepreneurial mindset that spurs innovation, combined with analytical and problem-solving skills.
• Enjoys and performs efficiently in partnership with other team members as well as in a decentralized structure.

Internal/ External Relationships

Hotel Concierge Team – hotel replacements and rate verification for the build.

Turnaround Operations – consult on suitability of selected hotel property, compliment missing services through ground handler that hotel property is unable to deliver.

Manifest Team – terms and conditions surrounding hotel agreements.

Contracting Manager – execution of hotel agreements.

Senior Analyst – hotel budget creation, rate adjustments according to sourced hotels vs budget.

Finance – vendor set-up as well as deal with payment escalations.

Guest Relations – assist with ho