Technical Operations Advisor

This role will be responsible for operational excellence and quality assurance within the assigned Business Unit, focused on operationalizing standards, coaching and evangelizing standards across the BU, and driving results through influence.

Essential Duties  :

- Lead efforts to maximize operational excellence and quality assurance within the assigned BU by:

- Driving results through influence, rather than mandate;

- Working with BU Leadership to operationalize company Operation’s systems, standards and processes within the assigned BU, based on guidance from/collaboration with Service Excellence Leadership; and

- Coach, teach, evangelize company Operation’s systems, processes and standards across the BU.

- Provides a prominent role model in HSE and fully supports and actively promotes Archrock’s Health, Safety & Environmental standards and policies, as well as any other customer or external agency's regulatory requirements.  

- Champions a quality management culture within assigned area of responsibility. 

- Regularly meets with BU VPs, Operations Managers and Service Managers to review and action areas of improvement related to performance gaps.

- Evaluates safety, quality, schedule and budget performance versus benchmarks.  Participates in regular and one on one management reviews of operational measures and corrective actions, evaluates against benchmarks, and facilitates development, and execution of action plans for improvement by BU Management.   

- Routinely conducts unit quality assessments with Operations and Service Managers to ensure company equipment is maintained to company Operation’s standards.

- Works directly with Process & Quality team members coach and training as well as schedule and hold weekly meetings and safety training.

 

Non-Essential Duties:  Performs other duties as assigned.

All employees shall be in compliance with the Archrock Health Safety and Environmental Policy and local, statutory and/or regulatory requirements at all times.

Skills and Abilities: 

Ability to:

- Perform all essential duties.

- Demonstrate strong verbal and written skills necessary to communicate effectively including interpersonal skills.

- Demonstrate strong organizational, planning and scheduling, process management and negotiation skills.

- Demonstrate the ability to represent the Company in a positive and professional manner.

- Work with multi-discipline teams including third party contractors to accomplish departmental goals.

- Demonstrate analytical skills needed to support problem solving and decision making.

- Ability to communicate, purpose and introduce new ideas and champion them to others required.

- Demonstrate project management and leadership skills with the ability to plan, control, and delegate as required.

Proficiency with:

- Microsoft Word, Excel, and PowerPoint.

 Knowledge:

- Extensive knowledge of Field Service operations.

- Knowledge of service operations administration, procedures, budgets, planning, scheduling, and equipment and personnel requirements.

- Thorough knowledge of relevant HSE procedures and regulations.

- General understanding of customers’ production facilities and equipment.

- Working knowledge of engine and compressor equipment used in the area.

- Working knowledge of compressor processes and systems used in the region.

 

Minimum Education and Certification:

- High school diploma or equivalent.  Associates degree / technical degree preferred. BSc/BA in Business or relevant field is recommended.

- Valid driver's license and a good driving record.

 

Minimum Experience:

- 5 years of experience in a BU or operations role.

- Demonstrated history of successful and safe service experience.

 

Physical Demands: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions)

- Must be fit for duty for the job tasks being performed.

- Must meet the medical requirements necessary to wear PPE (includes respiratory protection medical requirements) as required by role.

- Frequently required to display good manual dexterity and to reach with hands and arms.

- Constantly required to talk and hear.

- Frequently required to sit while driving or using a PC.

- Frequently required to stand, walk, stoop, kneel, squat, and twist with good balance.

- Occasionally required to lift, move and carry up to 50 pounds and to push and pull up to 110 pounds.

- Occasionally required to carry at least 40 pounds with one hand for at least 10 f