Ethics Program Manager (Flexible Hybrid)

Company Description

At Fannie Mae, futures are made. The inspiring work we do helps make a home a possibility for millions of homeowners and renters. Every day offers compelling opportunities to impact the future of the housing industry while being part of an inclusive team thriving in an energizing, flexible environment. Here, you will grow your career and help create access to fair, affordable housing finance.

Job Description

As a valued leader on our Ethics and Investigations team, you will provide critical support to Fannie Mae Ethics (FM Ethics) to aid in the detection and prevention of misconduct and the promotion of an organizational culture that encourages ethical conduct and a commitment to compliance with the law.  You will lead, manage, and enhance ethics program initiatives for the enterprise including ethics culture assessments, training and outreach strategies, and administration of the codes of conduct.

THE IMPACT YOU WILL MAKE
The Ethics Program Manager role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:

• Engage actively and sensitively with employees who contact the Ethics Office.
• Oversee and manage the FM Ethics Line to include refinement of intake, triage, and research processes.
• Lead/manage ethics program initiatives, such as:
  • Enterprise culture assessments.
  • Administration of the employee and contingent worker codes of conduct.
  • Development of training strategies aimed at reinforcing compliance with the codes of conduct and related policies that drive awareness of ethical standards and increase FM Ethics contacts.
  • Development of data-driven insights from FM Ethics contacts, investigations, and other sources and implementation of related tactical strategies.
  • FM ethics internal webpage redesign and related branding and promotion.
  • Ensuring alignment between program activities and overall corporate strategy.
• Provide policy advice and guidance on the employee code of conduct, contingent worker code of conduct, and Ethics Office policies.
• Draft and contribute to internal and external reporting deliverables, including to the Fannie Mae Board of Directors, internal/external audit, and Fannie Mae regulators.
• Develop and refine our training strategy, including how to foster a “speak-up” culture and increase proactive disclosures and contacts to FM Ethics.
• Perform benchmarking and outreach activities to inform program build, growth, and implementation of best practices.
• Other duties as assigned based upon business needs.

Qualifications

THE EXPERIENCE YOU BRING TO THE TEAM

Minimum Required Experiences

• Bachelor’s degree
• At least 6 years relevant experience in ethics, compliance, or risk management.
• Demonstrated expertise in leading critical initiatives, remediating risk, and conducting data analysis of multiple sources to identify trends and patterns and form conclusions. Ability to provide credible, thoughtful analysis of risk, mitigation of specific issues, and strategies for organizational change.
• Prior experience leading, coaching and training junior staff.
• Experience in gathering accurate information to explain concepts, answer critical questions, inform strategies, and advise senior management and employees.
• Demonstrated ability to build and maintain positive working relationships with business partners across the company.
• Demonstrated track record of managing and administering corporate policies.
• Experience with investigations or incident reporting case management systems.
• Superior people skills, e.g., active listening, empathy, emotional intelligence, and coaching; a track record of sound judgment; and a high degree of ethics and integrity. 
• Strong writing and communication skills and ability to present to colleagues, senior management, and regulators.
• Curiosity, objectivity, problem-solving, research, interviewing, and analytical skills.
• Strong attention to detail and capacity to manage multiple unrelated projects simultaneously and with varied deadlines.

Desired Experiences

• Background in organizational ethics with emphasis on organizational development, change management, employee engagement, and development of workplace culture.
• Experience employing the principles of root cause analysis of investigations.
• Experience in corporate training and communications.
• Experience with and knowledge of the financial services industry regulatory environment.
• Experience with whistleblower hotline reporting systems, such as Navex Ethics Point.
• Experience with implementing technology, includi