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Workforce Solutions- HR Strategy and Operations- Senior Associate

PwC
New York City, United Statesfull_timeVerifiedPosted 25 Sept 2025
πŸ’° $202,000/yr($77,000/yr – $202,000/yr)

About the role

Industry/Sector

Not Applicable

Specialism

HR Transformation and Optimization

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in workforce consulting focus on providing consulting services related to human resources, talent management, and organisational development. They analyse client needs, develop people and organisation strategies. These individuals offer guidance and support to help clients optimise their workforce, enhance employee engagement, and drive organisational effectiveness.

In HR transformation and technology at PwC, you will focus on providing consulting services related to the overall effectiveness and efficiency of the HR function and related technologies within organisations. You will work closely with clients to assess HR processes, policies, and systems, and provide guidance on HR transformation, technology implementation, and service delivery models. Your work will involve assisting clients in optimising their HR function to align with business objectives and enhance HR service quality.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

  • Respond effectively to the diverse perspectives, needs, and feelings of others.
  • Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
  • Use critical thinking to break down complex concepts.
  • Understand the broader objectives of your project or role and how your work fits into the overall strategy.
  • Develop a deeper understanding of the business context and how it is changing.
  • Use reflection to develop self awareness, enhance strengths and address development areas.
  • Interpret data to inform insights and recommendations.
  • Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity

As part of the Workforce Consulting team you leverage your HR process and technology knowledge to help clients reimagine and transform their HR function. As a Senior Associate you guide organizations in optimizing HR service delivery, implementing enabling technologies, and designing processes that enhance employee experience and business performance. This role presents an exceptional chance for those who thrive in a collaborative, client-focused environment and are eager to make a meaningful impact on clients' HR operations, processes, and systems.

Responsibilities

- Analyze and interpret complex HR data to inform strategic decisions

- Work with clients to identify and address their workforce needs

- Mentor junior team members to enhance their skills and knowledge

- Develop innovative solutions to improve HR processes and operations

- Build and maintain sturdy relationships with clients and stakeholders

- Uphold professional standards and confirm compliance with regulations

- Navigate ambiguity and adapt to changing client requirements

- Contribute to the continuous improvement of HR transformation initiatives

What You Must Have

- Bachelor's Degree

- At least 3 years of experience

What Sets You Apart

- PHR (Professional in Human Resources) or SHRM-CP preferred

- Experience with HR technology platforms preferred

- Knowledge of HR operating model design and process optimization

- Ability to translate business needs into HR technology requirements

- Exposure to HR data and analytics for workforce insights

- Experience with change management and stakeholder engagement

- Demonstrated problem-solving skills in complex client challenges

- Working effectively in cross-functional teams

- Mentoring junior colleagues

Travel Requirements

Up to 60%

Job Posting End Date

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Company

PwC

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