Small Engine Repair Team Member
Do it BestAbout the role
- Employee discounts
- Flexible schedule
We are looking for a reliable, mechanically minded team member to support our Small Engine Repair Department. This role combines hands‑on repair work with customer service, intake, and parts support. You’ll help diagnose, repair, and maintain outdoor power equipment while ensuring customers receive clear communication and high‑quality service.
Key Responsibilities
- Assist with diagnosing and repairing small engines, including lawn mowers, chainsaws, trimmers, blowers, generators, and other outdoor power equipment.
- Perform routine maintenance services such as tune‑ups, carburetor cleaning, fuel system service, blade sharpening, and filter replacement.
- Support the mechanic by preparing equipment for repair, cleaning units, and organizing tools and parts.
- Handle customer equipment intake: gather details, document issues, tag equipment, and enter work orders accurately.
- Communicate repair timelines, estimates, and status updates to customers in a friendly, professional manner.
- Look up parts, assist with ordering, and maintain organized parts storage.
- Test‑run equipment before and after repairs to ensure proper operation.
- Maintain a clean, safe, and organized shop area.
- Follow all safety procedures and store policies.
- Provide general customer service on the sales floor when needed.
- Mechanical aptitude and interest in small engine repair (experience preferred but not required).
- Ability to use hand tools, power tools, and diagnostic equipment safely.
- Strong attention to detail and willingness to learn.
- Clear communication skills with customers and team members.
- Ability to lift and move equipment up to 50 lbs.
- Reliable, punctual, and able to work in a fast‑paced environment.
- Prior experience repairing small engines or outdoor power equipment.
- Familiarity with brands such as Echo, Stihl, Honda, Briggs & Stratton, Kohler, or similar.
- Experience in a hardware store or service shop environment.
- Supportive, community‑focused team environment
- Opportunities to learn and grow mechanical skills
- Employee discounts and advancement potential
No matter who you are or where you call home, you add something powerful to any team you're on. Maybe it's a drive to achieve, a need to discover or create, or a desire to help others. As a part of our team, you'll use your unique talents, vision, and passion to help support our communities—through the best of times and the greatest challenges.
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