Business Applications Advisor Lead - Treasury Management

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Lead Business Applications Analyst, you will primarily serve as a Security Administrator for our SAP Treasury Management System (TMS), which includes managing user access, configuring roles, and implementing segregation of duties (Soda) controls. Position will support additional Cash and Liquidity management applications.

A strong background in application implementation, ensuring daily effectiveness, collaborating with partners to resolve incidents, defects, and bugs, and managing the application's lifecycle is essential. The ideal candidate will exhibit a proactive and solution-oriented approach to troubleshoot system issues, collaborate effectively with business and IT partners, manage dependencies and risks, identify enhancements and new system requirements, direct system testing and implementation, design documentation standards, and coach team members. This ensures robust risk management aligned with company policies and the development and delivery of impactful end-user training. A steadfast commitment to adhering to Info Security and governance standards across all TMS administration and support activities. Proficiency in Agile methodologies and practical experience applying them to software integration projects is a requirement, along with a strong drive for achieving measurable outcomes and influencing positive change.

We offer a flexible work environment that requires an individual to be in the office 4 days per week.

This position can be based in one of the following office locations: San Antonio, TX or Plano, TX.

Relocation assistance is not available for this position.

What you'll do:

• Provides expert knowledge, guidance, research, and fact-finding expertise to define, design, and modify specifications and processes for complex information systems and business processes.

• Maintains expert level understanding of business processes, applications/IT platform, and strategic direction and manages and facilitates the identification, research, and analysis of application/IT platform and technology solutions.

• Collaborates and exchanges information with team members, stakeholders, and information services to ensure dependencies, risks, and opportunities are identified.

• Leads the design and administration of standards and policies regarding application/IT platform and end user customer documentation.

• Leads efforts in establishing system documentation standards and quality assurance methodologies for systems and applications/IT platform.

• Designs and administers standards and policies regarding application/IT platform and end user customer documentation.

• Provides work direction and coaching to team members, including input on performance and development plans.

• Drives execution of application activities in support of business needs, including directing what access is needed, how application controls should operate and what data and how frequent should feed from/to other systems.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 8 years of work experience in analyzing IT business processes, software application/IT platform design and/or IT documentation, with an understanding of application/IT platform data systems and operations processes.

• Comprehensive understanding of application/IT platform administration and the software development life cycle, to include testing execution.

• Extensive experience in developing and maintaining documentation related to workflow and business requirements, as well as technical functionality of IT applications/IT platform.

• Comprehensive knowledge of risk & controls with experience identifying and fixing gaps, documenting controls and testing of those controls.

• Expert knowledge of Microsoft Office tools.

• Successful completion of an analyst assessment may be required.