Section Manager - Technical, Maintenance and Operations (BT-25143)

The Section Manager - Technical, Maintenance and Operations will support the JETS II contract in Houston, TX.

RESPONSIBILITIES:

• Lead the Technical, Maintenance, and Operations Section, ensuring the operational readiness of space environment simulation facilities. The primary goal is to exceed customer expectations for support from the NASA Crew and Thermal Systems Division (CTSD/EC), with measurable outcomes in facility availability and service delivery.
• Administer and help optimize daily operations of two supervisors leading 60+ employees, across multiple disciplines, including mechanical, electrical, calibration, data system, and altitude test technicians.
• Manage section budgets for personnel, calibration programs, and equipment with a focus on resource optimization. Actively participate in the leadership team, contributing to strategic planning and forecasting to align resource allocation with organizational priorities and performance metrics.
• Mitigate operational risks by identifying potential hazards and implementing strategies that ensure project and mission success. The goal is to minimize downtime and prevent mission-critical failures.
• Champion a culture of continuous improvement, successfully advocating for and implementing new methodologies and technologies that demonstrably enhance operational efficiency and quality. This includes leading initiatives that achieve measurable cost savings.
• Provide comprehensive people management, including all hiring, onboarding, and performance management tasks, to ensure high team performance. Ensure full compliance with EEO and CBA policies while also reviewing and approving all timecards and leave requests.
• Promote and sustain a robust safety culture by actively engaging in HSE activities. This involves coaching and mentoring employees, especially new hires, to achieve and maintain a high standard of safety practices and reduce incidents.
• Act as the primary point of contact for EC Division leadership, effectively managing additional tasks and needs to ensure organizational goals and objectives are consistently met.
• Lead root cause analysis investigations for all quality and safety escapes, ensuring timely identification of contributing factors and implementation of effective corrective actions.
• Oversee and review safety engineering deliverables, including hazard analyses, to ensure compliance and completeness for all tests conducted within the facility.
• Other duties as assigned.

REQUIRED:

This position has been posted at multiple levels (must meet minimum level indicated). Depending on the candidate's experience, requirements, and business needs, we reserve the right to consider candidates at any level for which this position has been advertised.

• This position requires US Citizenship or Permanent Resident status due to the sensitivity of customer related information.
• Requires a bachelor's degree in engineering.
• Must have 5+ years of recent work experience in a management or supervisory role, with demonstrated expertise in employee coordination, resource forecasting, and team leadership.
• Proven track record of successfully managing and leading large, diverse teams of technical staff.
• Demonstrated leadership skills in facility and manufacturing oversight.
• High degree of autonomy with the ability to manage priorities and work independently.
• Comprehensive knowledge of, and ability to enforce, safety and health regulations, standards, and best practices in the workplace.
• Strong knowledge of safety and health standards with a proactive approach to risk identification and mitigation with proven ability to assess and manage potential hazards in a dynamic workplace.
• Exceptional organizational skills and the capacity to effectively manage multiple, complex tasks simultaneously.

DESIRED:

• Established familiarity with JSC's organizational structure, protocols, and workflows.
• Possesses in-depth knowledge and ensures strict adherence to all relevant safety regulations
• Background in environmental testing, preferably with prior involvement in the Crew and Thermal Systems Division (CTSD) at JSC.
• Demonstrated experience with test chamber operations an