Director of IT Operations and Support

VIVO Infusion, LLC

Director of IT Operations and Support

This position requires 10- 15% travel, with the remainder of the time working on-site from one of the Vivo corporate offices. We are not accepting remote candidates. Only those residing within a daily commutable distance to either Lakewood, CO, or Grand Rapids MI will be considered.

Vivo Infusion Director of IT Operations and Support:

The Director of IT Operations and Support is responsible for planning, directing and managing the activities of major functions of the Department: service desk, de novos, network and infrastructure. The person in this role will serve as both a strategic and hands-on leader for the management and continuous improvement of IT operations and support. This includes integration, reliability, and security of IT operations, enabling the business to leverage technology strategically. The person in this role will be responsible for strategic planning and execution, operation management, budget management, policy reviews and procedure development, vendor management, and risk management. The person selected for this role will supervise direct reports and serve as a leader on the Information Technology Team. This person must have demonstrated ability to work across departments within the organization and with external stakeholders and manage both relationships and systems. If you're ready to make a difference and grow your career, apply today!

Compensation:

• $140,000.00 - $175,000.00/year

• 20% paid yearly based on EBIDA performance

• Private Equity for the Greater Good - Company-wide Employee Ownership Program

Benefits Offered:

• Medical, Dental, Life, Vision

  • Option for HSA w/ Employer Contribution

• 401K with Match up to 4%

• PTO: Accrual 4+ weeks/YR, buy-back program (get paid for unused PTO), and PTO donation program to allow Vivo team members to donate to others in need

• Wellness Reimbursement Program - $360 Annually

• Employee Referral Bonus - Uncapped bonus potential

• Tuition Assistance Program

• Employee Assistance Program (Employer-provided)

• Short & long-term disability (Employer-provided)

• Life Insurance (Employer-provided)

Employment Type & Schedule, FLSA Status:

• Full-Time

• Schedule: Monday - Friday | 8:00 am - 5:00 pm

• Exempt

Reports to: IT Director

Location: A Vivo Infusion Corporate Office; Lakewood, CO or Grand Rapids, MI

This position requires 10- 15% travel, with the remainder of the time working on-site from one of the Vivo corporate offices. We are not accepting remote candidates. Only those residing within a daily commutable distance to either Lakewood, CO, or Grand Rapids MI will be considered.

Primary responsibilities:

• Provides direction in the area of IT operations, including the implementation and maintenance of the enterprise-wide computers, system software, hosted services, Microsoft ecosystem, and wired and wireless networks.
• Identify and mitigate potential risks to IT operations, ensuring business continuity and disaster recovery within the department as well as the recommendation and implementation of new investments within the technology infrastructure.
• Oversee the entire network and system infrastructure ensuring proper configuration, implementation, maintenance, and monitoring of security firewalls, sites/software, servers, data and file encryption, and internet connections ensuring the availability and reliability of systems and networks.
• Works to ensure consistency and maintainability of existing infrastructure environments through the creation, maintenance, and enforcement of well documented standards and procedures for the implementation of technical solutions.
• Develops road map for annual IT operations. Contributes to the annual decision-making process that will produce an IT financial plan, which prioritizes the IT initiatives and incorporates them into the budget process. Assists in the preparation and administration of the department's operating and capital budgets. Develops and implements plans for implementing, maintaining, retiring and replacing systems. Prepares reports, plans requests for proposals. Prepares cost-benefit analysis of proposed IT changes and initiatives.
• Consistently and successfully executes de novo p