Senior Manager Client Insights

Sr. Manager, Circana Sam’s Club MADRID team

 

Let’s be unstoppable together!

 

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.

Learn more at www.circana.com.

 

What will you be doing?

Our Sam’s Club MADRID team is seeking a Senior Manager to be a leader in helping manufacturers and merchants partner to leverage the Sam’s Club MADRID data platform to influence business results. You’ll collaborate with our clients as a trusted advisor to uncover meaningful insights that impact and improve their business working across numerous data sets. You will be driving analytic innovation and partnership between the retailer and the manufacturer communities to influence decisions and accelerate growth.

Location: This is a hybrid position located in Bentonville, Arkansas. You will be required to work onsite 2-3 days a week in our Bentonville, Arkansas office.

 

Job Responsibilities

 

• Contribute to and manage a queue of internal and client project requests that involve report design, overlapping deadlines, and shifting project scopes. Ensure all requests assigned to you are delivered on-time and accurately.
• Determine gaps in what Sam’s Club and their manufacturer partners are trying to do to execute with excellence and accelerate growth , then help build solutions with MADRID to unlock those opportunities.
• Persuade all partners to adopt MADRID tools and solutions as part of new and better ways of working (Circana is the sole provider of MADRID)
• Continually influence and train others on the access to and value of MADRID and Circana resources, especially with Sam’s Club member insights.
• Help own MADRID user ticket resolution for the most challenging tickets that may need cross-functional expertise to assess and resolve. 
• Contribute to overall team project fulfillment – being willing to step in to fill business need

Requirements

• 3-5 years’ experience in market research, analytics, category management, or equivalent, specifically in Unify.
• Exceptional analytic, quantitative, and problem-solving skills.
• Ability to work across multiple functional teams inside and outside Circana to drive results
• Agility and speed in learning new software and data sets
• Ability to train others in data software and data sets once you are proficient
• Demonstrated expertise in translating data and analysis into relevant executional implications.
• Strong communication skills to generate action in others, including verbal, written and presentation.
• Strong organization and project management skills, including the ability to effectively prioritize and manage multiple tasks and processes.
• Exceptional initiative and ability to work independently.
• Experience in Retail, CPG, or General Merchandise data and decision environments is highly desirable
• Experience working with industry analytics software (e.g. Circana Unify, Power BI, SAS)
• Proficiency in Microsoft Excel and PowerPoint.
• BS/BA degree or higher in Analytics, Economics, Marketing Research, Supply Chain, or other data-intense business-related fields.

 

Circana Behaviors

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Center on the Client: Relentlessly adding value for our custome