Senior Research Analyst-Assessment

Why choose the College of Lake County for your next opportunity?

The College of Lake County (CLC) offers a competitive salary, excellent benefits that includes Blue Cross Blue Shield of Illinois health, Delta Dental and Superior Vision insurance plans, tuition support for employees and qualified family members, three retirement plans, disability, group and supplemental life insurance, health and dependent care flexible spending account plans, a compressed work week in the summer (Closed Fridays!), generous vacation, sick and personal time off and 14 paid holidays each year. Some benefits will not be available for part-time or part-time under 20 hours employees (ex: health insurance).

Position Title:

Senior Research Analyst-Assessment

Job Summary:

Reporting to the Director of Institutional Effectiveness, Planning and Research, the Senior Research Analyst, Assessment is responsible for managing and supporting the college’s assessment efforts including but not limited to: managing the college’s non-academic departmental review process, supporting the college’s academic department review and learning outcome assessment processes, and reporting the college’s progress toward meeting its strategic goals. The Senior Research Analyst will work in a collaborative environment in support of fulfilling IEPR’s mission.

Job Description:

People, Project, and Process Management (40%)

1. Establish, maintain, and communicate standard procedures for institutional and program surveys.

2. Responsible for supporting the process of identifying appropriate data sources and determining what data should be collected to effectively evaluate programs and student learning outcomes.

3. Ensure that data collection strategies are aligned with assessment objectives and support meaningful evaluation and continuous improvement. 

Serve as strategic thought partner to college stakeholders by interpreting complex data into actionable insights, strengthening evidence-based decision-making and supporting the college's progress toward its strategic goals.

4. Coordinate college-wide assessment and continuous improvement efforts, including the design and development of methodology for responding to ad hoc and recurring internal assessment requests.

5. Oversee and conduct qualitative, quantitative, and mix-method research (e.g., surveys, focus groups, rubrics, etc.) to evaluate the effectiveness of programs, services, and initiatives across all areas of the college.

6. Develop, document, maintain, and communicate department processes and practices that guide the production of assessment deliverables.

7. Coordinate the department review process for non-academic departments and assist in the academic department review process.

8. Oversee the college’s course evaluation process and system.

9. Support the college’s curricular and co-curricular student learning outcome assessment efforts by compiling, synthesizing, and reporting on student learning outcome data through reports and data tools (e.g., dashboards).

10. Provide guidance and training to Research Analysts in the application of IEPR processes and practices for the production of assessment deliverables.

Product Management and Use (30%)

1. Respond to ad hoc data and research requests related to the assessment of program and initiative outcomes.

2. Access and compile data from internal databases, data visualization tools and systems including Student Information Systems (e.g., Peoplesoft or Workday), Power BI, and CLC’s Data Warehouse; merge and manage large data sets.

3. Conduct advanced descriptive and inferential statistical analyses using Microsoft Excel and/or SPSS.

4. Perform quality assurance checks on assessment products by verifying accuracy of data and reports prior to delivery to college stakeholders.

5. Develop appropriate data visualizations, written reports, and presentations to facilitate the interpretation of assessment findings across the college.

Student/Customer Service (15%)

1. Consult with and provide training to college stakeholders regarding assessment best practices, including research design, appropriate measures and statistical tools, development and maintenance of systems, and interpretation of assessment findings.

2. Support program and institutional accreditation efforts by collaborating with stakeholders to document and report assessment outcomes.

3. Represent the department on committees and commissions as needed.

Department Operations and Procedures (10%)

1. Collaborate with IEPR leadership on strategies to enhance departmen