Systems Engineer II - Intermodal

Job Summary
Installs, configures, and tests Middleware, Server, Virtualization, and Security products, systems, infrastructure and tools including Windows Servers, Edge Compute solutions, and vendor-provided solutions. Tailors products, systems software, infrastructure and tools to maximize functionality. Investigates and coordinates the resolution of potential and actual service problems. Prepares and maintains operational documentation. Advises on the correct and effective use of various supported products, systems software and operating systems, infrastructure, and tools, including Windows endpoints, network solutions, and various peripherals. Ensures that services and components meet and continue to meet all of their agreed performance targets and service levels. Identifies and resolves issues relating to applications and infrastructure. Applicants will be required to engage in ongoing background checks through the duration of this position with continued passing results.

Primary Activities and Responsibilities

• Plans own service request work to meet given objectives and processes. Works under general direction within a clear framework of accountability. Exercises substantial personal responsibility and autonomy.
• Performs project related work and makes decisions which influence the success of projects and team objectives. Plans, schedules and monitors own work to meet time and quality targets and in accordance with relevant procedures.
• Investigates incidents, defines and resolves complex problems. Influences team and specialist peers internally
• Performs a broad range of complex technical or professional work activities, in a variety of contexts, selecting appropriately from applicable standards, methods, tools and applications. Participates in external activities related to own specialism.
• Maintains an awareness of developing technologies and their application and takes some responsibility for personal development
• Miscellaneous activities and responsibilities as assigned by manager

Minimum Qualifications

• Bachelor's Degree/4-year Degree
• 1 or more years of experience in systems administration

Equivalent Minimum Qualifications

• High School Diploma/GED
• 4 or more years of experience in formation Systems

Preferred Qualifications

• Bachelor's Degree/4-year Degree
• 4 or more years of experience in formation Systems, Transportation/Intermodal Operations or Logistics

Knowledge and Skills

• Ability to use an analytical and systematic approach to problem solving
• Ability to communicate fluently orally and in writing, and present complex technical information to both technical and non-technical audiences
• Ability to rapidly absorb new technical information and apply it effectively
• Has a good appreciation of the wider field of information systems, their use in relevant employment areas and how they relate to business activities
• Knowledge of specific technical specialists, with an ability to provide detailed advice regarding their application and execution of specialized tasks

Leadership
The CSX Leadership Model is the foundation of our Talent Strategy and is what drives CSX performance. CSX accordingly selects and develops talent based on each of the following: producing results, creating change, and inspiring excellence.

Job Requirements

• Hours which include rotating on-call responsibilities which may be outside standard hours
• Work hours may vary in length and schedule (may include a non-standard work week)

 

CSX is passionate about building a workforce that reflects the diverse communities we serve, one in which all individuals are valued, appreciated, included, respected and proud to be equal members of our team. We are nationally recognized for our commitment to diversity and inclusion, as well as our support for veterans and reservists. Take the next step and move your career forward with CSX.
CSX, based in Jacksonville, Florida, is a premier transportation company. It provides rail, intermodal and rail-to-truck transload services and solutions to customers across a broad array of markets, including energy, industrial, construction, agricultural, and consumer products. For nearly 200 years, CSX has played a critical role in the nation's economic expansion and industrial development. Its network connects every major metropolitan area in the eastern United States, where nearly two-thirds of the nation's population resides. It also links more than 230 short-line railroads and more than 70 ocean, river and lake ports with major population centers