Service Writer

POSITION SUMMARY 

 

The Service Writer will be responsible with performing various administrative services and providing general administrative support in maintaining the records associated with the day-to-day operations for all County fleet vehicles. 

 

Pay Rate: $22.00 - $24.00

 

RESPONSIBILITIES 

 

• Greet customers 
• Write customers service order upon arriving at service lane at any of the five locations 
• Open and close work orders and dispatches for all County vehicle fleet 
• Write estimates, open work order lines, and file documents 
• Input / update vehicles’ maintenance information into M5 program 
• Assign work to automotive technicians and services technicians 
• Manages fleet and assist with all county vehicles 
• Answer phones and route accordingly  
• Giving approval, keying repairs, and processing invoices for payment  
• Park, Jump-start, pick up and deliver County vehicles as needed to any vendor or County facility 
• Maintain daily vehicles accountability, parked location, lane, and vehicle status 
• Picking up and delivering vehicles to County and any vendors as required 
• Maintains personal and office clean: sweep, mop and take out trash 

• Assist with breakdown services, repairs, and accidents to the most effective repair location 
• Ability to professionally interact with customers, colleagues, and to foster positive business relationships 
• Other duties as assigned 

 

QUALIFICATIONS 

 

• Previous experience in the automotive service industry preferred  
• Must possess a valid Driver's License  
• Must complete County requirement Live Scan
• Proficiency with MS Office Suite  
• Effective oral and written communication skills at all levels of the organization  
• Strong organizational skills with the ability to manage time and multiple priorities to completion 
• Problem solving skills with an analytical thought process 
• Ability to adapt to a rapidly changing environment 
• May be required to lift and carry awkward items weighing up to 50 lbs. Requires intermittent standing, walking, sitting, squatting, stretching, and bending throughout the workday.  

 

BENEFITS 

 

Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace. 

 

• Medical, Vision & Dental Insurance 
• Paid Time-Off Program & Company Paid Holidays 

• 401(k) Retirement Plan