Business Analyst

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation. 

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

NBCUniversal is seeking a Business Analyst to join a driven and highly motivated team within Media Operations, part of the larger Operations & Technology organization.

Media Operations is responsible for managing NBCUniversal’s content supply chain, including ingest, QC, prep, and fulfillment to deliver content on behalf of the company’s Domestic and International properties ranging from film studios to broadcast networks and streaming platforms.

The Business Analyst will serve as a supporting member of a team who can help identify, extract, analyze, and report out on data-driven metrics related to NBCUniversal’s Domestic and International content supply chain.  In addition to data extraction, the Business Analyst will aide in analyzing and proposing thoughtful operational changes based on insights gained from metrics, data tracking and revenue trends; collaborating with internal Studio Fulfillment, Media Operations, Enterprise Product, Business, Engineering and Finance teams. 
 
Responsibilities

• Extract and analyze system metrics to support workflow improvements and illustrate key trends.
• Prepare and document analysis findings in a clear, logical and concise manner that can be rolled up to senior leadership.
• Assist with creating presentations to communicate strategic initiative scope, findings and execution plans to management, stakeholders, and broader groups across NBCUniversal.
• Develop and manage new processes and workflows for measuring KPIs, collecting data, and presenting the data visually. Automating data collection processes where possible.
• Own operational reporting (project status, accomplishments, updates, KPIs, and productivity) on behalf of the department. Prepare engaging and informative presentations to effectively communicate across all levels.
• Support the department’s operating rhythm for long-range planning (LRP) as needed.
• Use business acumen to thoroughly understand the operation and to develop operational expertise.
• Coordinate working sessions with business stakeholders to discuss initiatives (including planning agendas, managing action items and follow-ups). 
• Lead weekly/monthly calls across operations teams and ad-hoc as needed.
• Identify data patterns to help recommend and implement timely solutions with appropriate parties throughout the NBCU supply chain.
• All other duties as assigned.

Qualifications

• Bachelor's degree, preferably in Business Administration.
• 2+ years of recent relevant work experience related to research & analysis, data procurement, program or portfolio management or metrics reporting.
• 2+ years of experience creating business presentations for executive audiences.
• 1+ years of experience managing metrics reporting in an operational environment.
• Ability to clearly and concisely articulate complicated data metrics in an understandable way for a variety of audiences. 
• Experience with Microsoft Excel formulas
• Experience and understanding of Power BI
• Quantitative and qualitative analysis skills, including: current state and cost benefit analysis, market research, basic financial modeling. 
• Excellent organization and communication skills, including written and verbal. 
• Demonstrated ability and a proven track record of success in supporting delivering client services in a collaborative