Business Office Manager

We are currently searching for a skilled Business Office Manager to join our dedicated team at The Gardens at Broadmoor Court.  If you have a passion for working with seniors, and the ability to thrive in a fast-paced, collaborative environment, we invite you to apply for this exciting opportunity.   Join us in making a positive impact on the lives of our residents and contributing to the success of our thriving senior living community.

Benefits Include:

• Medical Insurance - HDHP or PPO (Full-time employees only)
• Vision/Dental/Life Insurance (Full-time employees only)
• Health Savings Account with Company Match (Full-time employees only)
• Flexible Spending Account
• Company matching 403(b) Plan
• Paid Vacation
• Personal, Sick and Holidays
• Paid Volunteer Program
• Total Care EAP (Employee Assistance Program)
• Wages on Demand

These benefits may be reduced depending on FT, PT, PRN or temporary job status. To receive certain benefits, eligible employees may be required to meet participation requirements and pay required premiums and other contributions.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Uses established phone etiquette while answering the telephone in a positive and cheerful manner.
• Provides excellent customer service and communication to residents, families, guests, employees, and vendors.
• Establishes rapport and provides tours to potential residents and their family members that reflect the mission and vision of the community and is geared towards the needs of the family.
• Performs payroll functions accurately and in accordance with Bethesda’s policies and procedures. Maintains employee confidentiality in all matters relating to salaries and benefits.
• Ensures check book, petty cash, and resident personal needs funds are accurately maintained and balanced, with each transaction fully authorized and supported by receipts and/or signature.
• Communicates accounts receivable information, such as additions, adjustments, transfers, and changes to the corporate office (central business office) on a daily basis within 2 business days of the event.
• Uses the tools available to coordinate or bill accounts receivable and perform collections on delinquent accounts receivable.
• Makes daily deposits of customer payments.
• Reviews all accounts payable invoicing for coding and proper authorization before submission to the corporate office/central business office.
• Requests and analyzes vendor statements, researching delinquent balances on accounts in order to bring and keep accounts current.
• Prepares and sends weekly and monthly packets to the corporate office to include Accounts Payable, Weekly Cash Reports, Census, and other reporting required on a periodic basis.
• Provides a positive, educational, and quality orientation for new employees.
• Receives and assists employees with completion of benefit information.   Ensures all information is sent to corporate Human Resources in a timely and accurate manner.
• Ensures all resident files are accurate and complete.
• Maintains confidentiality of residents’ personal information in and out of the community and protects and supports residents’ rights.
• Maintains all personnel files accurately and completely according to corporate, federal and state regulations.
• Maintains I-9s in a timely manner and in accordance with Federal guidelines and ensures appropriate identification is current.
• Assists managers in checking references on potential employees.