HRIS Analyst SuccessFactors (remote)

EnerSys is the global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products. 

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Job Purpose

The primary focus of this position is to support and maintain the EnerSys global HRIS (SuccessFactors) in addition to other systems supported by the HRIS team. The HRIS Analyst will be the technical point of contact across multiple functional areas and assists subject matter experts with ensuring data integrity, implementation, system support, system releases and testing of system changes, report writing, and analyzing business and data flows for process improvement opportunities. The HRIS analyst also supports other technical projects as assigned.

Essential Duties and Responsibilities

Production Support: Provide support for all HR Systems, including researching and resolving issues, unexpected results or process flaws; recommending solutions or alternate methods to meet requirements. Understand both the strategic and functional intentions for the EnerSys HRIS solutions.
System Releases: Review, test and implement HRIS releases. Collaborate with functional and technical staff to coordinate application of upgrade or fix. Document process and results.
Implementation: Participate in future application implementation projects by providing support to requirement gathering and documentation, business process mapping and design, data conversions, system configurations, testing, deployment, cutover coordination, training and system post go live stabilization.
Data Integrity: Evaluate data within the systems to ensure consistency, accuracy, security and data integrity. Engage with stakeholders to prioritize and act on resolving data integrity issues and opportunities for continuous improvements and global standardization for supported SAP SuccessFactors Modules. 
Reports/Queries: Write, maintain and support a variety of reports or queries utilizing appropriate reporting tools; develop and administer standard reports for statistical analysis and ongoing customer needs (including metrics); develop and administer system dashboards. Helps maintain data integrity in systems by running audit queries and analyzing data. 
Projects/Process Improvements: Manages the projects/process improvements, including applying change management experience to facilitate movement to new levels of quality. 
- Use project management skills in managing projects. 
- Identifies and understands issues, problems and opportunities.
- Recommends process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy that must be approved by appropriate leadership prior to implementation.
- Compares data from different sources to draw conclusions.
- Uses effective approaches for choosing a course of action or develops appropriate solutions. 
- Takes action that is consistent with available facts, constraints and probable consequences.
- Uses these data to build project plans and ensure adherence to schedule and other specifications. 
- Utilizes interpersonal skills when working with various customers and peers to accomplish project goals.
- Serve as a key liaison with third parties and other stakeholders (e.g., learning, IT). 
- Follows SOX guidelines and Lean methodologies/tools. 
Change Management: Partner with the learning department to develop user procedures, guidelines and documentation. Communicate key system enhancements/fixes as necessary to key stakeholders and/or the organization. 
- Partner directly with Human Resources (HR) subject matter experts (SMEs) to understand business processes, hone requirements and evaluate how to best implement solutions.
- Anticipates customer needs, monitor trends in order to recommend functionality enhancements; provide technical advice that enables a customer to solve a problem or improve business processes.

Additional Specific Responsibilities

- Supported Region(s): All regions globally.
- Primary Modules: Succession, Career Development Planning (CDP), and Employee Central (EC).
- Primary contact for all related technical support, enhancements, release management.
- Technical contact for Data Analytics and Advanced Reporting.
- Ensure data connection points are consistently accurate.