DRIVER LICENSES EXAMINER II (DVU) - 76002655

Requisition No: 849809 

Agency: Highway Safety and Motor Vehicle

Working Title: DRIVER LICENSES EXAMINER II (DVU) - 76002655

 Pay Plan: Career Service

Position Number: 76002655 

Salary:  $37,413.00 Annually 

Posting Closing Date: 04/23/2025 

Total Compensation Estimator Tool

Division of Motorist Services

Bureau of Credentialing Services

Document Validation Unit

 

Career Service (CS) Opportunity

 

*Open Competitive Advertisement*

 

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history.  Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position. 

 

Contact Person: Fabiola Barnes, fabiolabarnes@flhsmv.gov

 

The Organization

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

 

Our Benefits include

• Paid Parental Leave
• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan

 

To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers.

 

Duties and Responsibilities

This position will be responsible for assisting customers by phone and email with immigration issues and verifying legal presence in the United States and investigating possible fraudulent activities regarding immigration documents used to obtain a driver's license or identification card. This position will also be responsible for updating sanctions to driver records and making final determinations for issuances based on legal presence.

 

Knowledge, Skills, and Abilities

• Ability to recognize, analyze, and research trends and patterns.
• Skill in utilizing Microsoft Office Suite of programs.
• Ability to conduct fact-finding research (investigate) and collect data.
• Knowledge of and the ability to understand, apply and interpret applicable laws, rules, regulations, program policies and procedures related to driver licenses and registrations.
• Able to effectively and efficiently deal with customers from varied backgrounds in stressful public contact situations in a tactful and courteous manner.
• Skill in preparing correspondence, memos and reports.
• Ability to communicate effectively verbally and in writing.
• Ability to work independently with minimal supervision.
• Ability to develop and maintain effective working relationships with others.
• Ability to organize and handle multiple priorities and assignments.