Lead Systems Quality Assurance Analyst

Why Wells Fargo:

Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It’s about finding all the elements that help you thrive, in one place. #LivingTheWellLife means you’re supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. It means being rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it! Wells Fargo ranked in the top three on the 2024 LinkedIn Top Companies List of best workplaces “to grow your career” in the U.S.

About this role:

Wells Fargo is seeking a Lead Systems Quality Assurance Analyst supporting loyalty rewards and benefits as it pertains customer journey as a part of credit cards.

Learn more about our career areas and lines of business divisions at wellsfargojobs.com

In this role, you will:

• Conduct feature level testing as last step before code is put into production
• Partner with product team to support customer journey features
• Document test cases and risk research and create test plans
• Record test progress and results
• Identify and track issues throughout testing
• Perform manual and automated testing
• Consult with users providing advice and direction
• Develop standards and procedures to determine product quality and release readiness
• Drive innovation and streamline overall testing processes
• Research system features being tested
• Partner with Engineers to develop testing strategy
• Log, track and verify resolution of software and specification defects
• Understand and ensure compliance and risk management requirements for supported area are met and work with other stakeholders to implement key risk initiatives
• Collaborate and consult with peers, colleagues and mid-level managers to resolve issues and achieve goals
• Lead projects, teams or serve as a mentor for less experienced staff

Required Qualifications:

• 5+ years of Systems Quality Assurance experience and systems or application testing, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Understanding of Agile principles and methodologies
• Demonstrated experience in Agile workflows
• Broad understanding of credit card business practices
• Working knowledge of the credit card industry
• Ability to comprehend technical concepts such as data flow and system architecture
• Proficient in systems: Mongo DB, Hogan, Fiserv
• Ability to communicate across all levels of an organization
• Customer journey testing experience

Job Expectations:

• Up to 10% travel
• This position is not eligible for visa sponsorship
• This position is eligible for a hybrid schedule with a minimum of three days in office per week

Posting End Date: 

20 Jul 2025

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound ri