Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

Key Insights and Responsibilities

The Commercial Card Implementation and Servicing Manager is responsible for leading a diverse team consisting of Card Implementation Managers, Card Technology Specialists, and Card Account Specialists. This role ensures the successful delivery of commercial card solutions by fostering a collaborative environment and driving the achievement of divisional goals. The manager will work closely with Commercial Card leadership to enhance the client experience and expand market share.

The ideal candidate is a strategic leader with deep industry expertise, a passion for developing talent, and a commitment to delivering exceptional client outcomes. They are adaptable, results-driven, and excel at building strong partnerships across teams and organizations.

Core Responsibilities

• Lead, develop, and motivate a teams across multiple locations, assigning clear goals and holding team members accountable for results.
• Collaborate with Commercial Card leadership to execute strategic initiatives that support divisional growth and client satisfaction.
• Oversee partnerships with internal stakeholders and third-party providers to deliver best-in-class solutions.
• Ensure ongoing training and coaching of team members utilizing internal resources, external partnerships, industry knowledge, and personal expertise.
• Promote process improvements to optimize efficiency and the overall client journey.
• Monitor performance metrics and implement action plans to achieve targets.
• Identify process gaps, open necessary MSIs, and support audits.

Qualifications and Skills

Education

• Bachelor’s degree in Business Administration, Finance, Economics, or a related field preferred or equivalent work experience.

Professional Experience

• Minimum of 6 years of experience in payments, financial services, or strategic roles.
• Prior Commercial Card experience is highly preferred.

Key Competencies

• Strong analytical skills to interpret data and trends.
• Excellent project management and organizational abilities.
• Effective communication and presentation skills to convey complex ideas.
• Proficiency in payment technologies and platforms.
• Thorough understanding of global payment regulations and compliance standards.
• Strong business acumen with a track record of process improvement.
• Demonstrate the ability to manage multiple priorities in a fast-paced setting.
• Familiarity with corporate ERP and accounting systems.
• Strong contract management skills.

Opportunities

• Driving growth through the adoption of cutting-edge payment technologies.
• Enhancing customer retention by providing seamless payment experiences.
• Positioning the company as a leader in the Commercial Card industry.

The typical base pay range for this role is between $121K - $158K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.