Sales Development Representative

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

We are looking for Sales Development Representatives across all sales segments within our Sales division. Looking for fast career growth in a job that inspires you? We’re hiring Sales Development Representatives in our Boston, Austin, and Atlanta offices. As an SDR at athenahealth, you’re on a clear path to a closing sale role — quickly. Most SDRs see career growth and increased earning potential in under a year. With mentorship, constant collaboration, and a recognition-driven culture, you’ll experience the incomparable benefit of a supportive workplace with continuous training and exercises like pitch competitions to hone presentation skills, you’ll be fully prepared to succeed.  
 
The Team: We have several Sales Development Representative teams across all sales segments: Independent Medical Group Sales, Community Hospital Sales, and National Health Systems. Each team is responsible for partnering with a specific segment of Sales Executives to help source new opportunities and strategically bring prospects into market. These teams are essential to helping grow the sales pipeline, as well as being the source for new Sales Executive and Account Executive talent. This team focuses on diversity and inclusion and is always working to become a more equitable organization. 

Job Responsibilities 

• Articulate athenahealth’s value to potential prospects via various outlets, including phone, online and in-person 

• Build effective outreach strategies, leveraging Marketing programs such as events and webinars and utilize content to engage prospects  

• Leverage internal and external resources to generate new leads while tracking all outreach in Salesforce 

• Partner with Sales Executives in assessing effectiveness of outreach strategy  

• Establish initial relationships with prospects to qualify opportunity and initiate handoff to the Sales Executive team 

Typical Qualifications  

• Bachelor's degree or equivalent experience  

• 1 - 3 years of professional sales experience  

• 1 - 3 years of outbound cold calling and prospecting experience 

• Working knowledge of Salesforce 

• Strong business acumen  

• Strong critical thinking skills 

• Excellent communication skills- both written and verbal 

• Strong presentation and professionalism (both on the phone and in person) 

• A team player and positive attitude 

• Ability to understand a full-cycle sales process 

• Exceptional organizational and time management skills 

• Mastery of all Microsoft Office applications, including Outlook, Word, Excel and PowerPoint 

About athenahealth

Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.  

What’s unique about our locations? 
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together. 
 
Our company culture might be our best feature. 
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.  

Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. 

Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability. 
 
Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-t