Operations Systems Engineer

Company Description

Since we first opened our doors in 2009, the world of commerce has evolved immensely – and so has Square. After enabling anyone to take a payment and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, run a busy kitchen, book appointments, engage loyal buyers, and hire and pay staff. And across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow all in one place.

Today, we’re a partner to sellers of all sizes – large, enterprise-scale businesses with complex commerce operations, sellers just starting out, as well as merchants who began selling with Square and have grown larger over time. As our sellers scale, so do our solutions. We all grow together. 

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. And we are helping sellers around the world do the same.

Job Description

Come join the team that empowers our Square Sellers to sell goods and services online! The eCommerce Network Operations team works with our partners to deliver a highly available, reliable, and global commerce platform. As a member of this team, you’ll have exposure and scope to work on different problems throughout Square. We're looking for an individual with a diverse skill set which includes strong problem solving skills, a networking background, experience with datastores or databases, and coding experience with various APIs.

As an NetOps Systems Engineer on the eCommerce Network Operations team, you will work with product teams to deliver solutions combining on-premises, cloud, and SaaS resources while using an  eye for performance, security, and cost. You will participate in an on-call schedule and work to reduce elements of toil through automation and process improvements. Candidates should have excellent troubleshooting skills and familiarity with industry-standard monitoring and data visualization tools.

Qualifications

Qualifications:

* 5+ years experience as an Operations Systems Engineer

* Working knowledge and familiarity with network switches, load balancers, and firewalls

* Strong Linux systems background (preferably Red Hat/CentOS based)

* Track record of solving toil and scaling problems with automation

* Familiarity with data stores such as MySQL, Ceph, Cassandra, and ElasticSearch

* Multi-cloud awareness with AWS and Google Cloud

* Participation in an on-call rotation

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $184,100 - USD $225,000
Zone B: USD $174,900 - USD $213,700
Zone C: USD $165,700 - USD $202,500
Zone D: USD $156,400 - USD $191,200

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits 
• Additional Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources 

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applic