Senior Product Designer - Onboarding & Activation

<div class="content-intro"><p>Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed.</p> <p>If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future.</p></div><p><span style="text-decoration: underline;"><strong>Senior Product Designer - Onboarding &amp; Activation</strong></span></p> <p>Product Design</p> <p><strong>Ebury Valencia Office - Hybrid: 4 days in the office, 1 day working from home per week</strong></p> <p>We’re looking for an experienced Product Designer to help shape the future of Ebury’s onboarding and activation experiences. You’ll work on some of the most complex and important parts of our product - helping businesses successfully onboard, verify their identity and access Ebury’s financial services while balancing customer needs, regulatory requirements, risk controls and operational efficiency.</p> <p>In this role, you’ll own end-to-end design across onboarding and activation journeys - spanning customer-facing experiences and internal operational workflows. You’ll partner closely with Product, Engineering, Data, Operations, Compliance and Risk teams to define problems, simplify complexity and deliver experiences that help customers successfully start and grow with Ebury.</p> <p>This role may be hired at Product Designer II (Level 3) or Senior Product Designer (Level 4), depending on the level of autonomy, product judgement and scope demonstrated through the interview process.&nbsp;</p> <p><strong>What you’ll do</strong></p> <ul> <li> <div id="page-1" class="_kqswh2mm _bfhku67f _18u01wug _2hwx1wug" data-testid="page-0">Own end-to-end design for onboarding and activation journeys, from discovery and problem definition through detailed design, implementation and launch.</div> </li> <li> <div id="page-1" class="_kqswh2mm _bfhku67f _18u01wug _2hwx1wug" data-testid="page-0">Design experiences across customer-facing onboarding flows and internal operational workflows, balancing user needs, business goals, compliance requirements and operational realities.</div> </li> <li> <div id="page-1" class="_kqswh2mm _bfhku67f _18u01wug _2hwx1wug" data-testid="page-0">Simplify complex, multi-step processes such as identity verification, KYB/KYC requirements, document collection, review processes and account activation.</div> <div id="