Patient Recruitment & Retention Senior Manager

Career Category

Clinical

Job Description

HOW MIGHT YOU DEFY IMAGINATION?

If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of.

Patient Recruitment & Retention Senior Manager

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What you will do

Let’s do this. Let’s change the world. In this vital role you will lead the development and execution of the patient recruitment & retention (PRR) and decentralized clinical trial (DCT) strategies in partnership with clinical program team, global study management and cross-functional data teams to deliver a fully-optimized action plan. They will lead the identification, selection, and onboarding of the most suitable partners or solutions that effectively address the team’s PRR and DCT needs. Additionally this role will serve as an internal subject matter expert, advising study teams on best practices and ensuring consistent standards and key lessons learned are applied across the portfolio for continuous improvement and maximum impact of the solutions.

Key Activities and responsibilities include

• Develop and implement PRR and DCT strategies: Establish feasibility criteria and find opportunities for demonstrating PRR approaches and DCTs across the portfolio.

• Collaborate with cross-functional collaborators: Partner with clinical program team, global study management, and other relevant teams to ensure seamless integration of PRR and DCT elements into clinical trials.

• Advocate for adoption: Champion the benefits of the innovative PRR approaches and DCTs to internal partners, addressing potential concerns and promoting standard processes.

• Identify and evaluate suitable technologies and vendors: Conduct market research, assess vendor capabilities, and select appropriate technology solutions to support various aspects of PRR and DCT implementation

• Develop and manage feasibility assessments: Lead the evaluation of trial protocols and sites for suitability for PRR & DCT implementation, considering factors like patient population, regulatory landscape, and technological infrastructure

• Contribute to authoring of PRR and DCT elements into protocols: Work with clinical operations and regulatory teams to adapt protocols for PRR & decentralized elements, ensuring compliance with applicable regulations and ethical considerations.

• Manage and monitor PRR & DCT execution: Apply data analytics tools to track progress, identify trends, and measure the effectiveness of PRR and DCT strategies

• Identify and manage potential risks associated with PRR & DCTs: Proactively identify potential challenges and risks associated with implementation and develop mitigation strategies to ensure patient safety and data integrity

• Stay informed of the latest trends and regulations: Continuously monitor the evolving landscape of PRR & DCT solutions, regulatory guidelines, and industry standard processes.

• Develop and maintain expertise in PRR & DCT methodologies: Possess a deep understanding of various PRR & DCT approaches

• Contribute to the development and implementation of training programs: Educate and upskill internal teams on PRR & DCT concepts and standard processes

• Analyze and report on PRR & DCT performance metrics: Track key performance indicators related to PRR & DCT implementation and provide insights for continuous improvement.

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What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The dynamic professional we seek is a manager with these qualifications.

Basic Qualifications:

• Doctorate degree & 2 years of directly related experience or equivalent, OR

• Master’s degree & 4 years of directly related experience or equivalent, OR

• Bachelor’s degree & 6 years of directly related experience or equivalent, OR

• Associate’s degree & 10 years of directly related experience or equivalent, OR

• High school diploma / GED & 12 years of directly related experience

Preferred Qualifications:

• 5+ years’ work experience in life sciences or medically related field, including 3 years of biopharmaceutical clinical research experience obtained working on clinical trials at a biotech, pharmaceutical, or CRO company

• Pa