Content Manager, Chubb Studio (Global)

Chubb Studio is looking for a highly skilled and experienced Content Manager to join our dynamic team. In this role, you will be responsible for managing and maintaining our partner-facing material, ensuring that it accurately reflects Chubb Studio's products, services, and capabilities. You will collaborate closely with various global and regional teams to consolidate content, identify gaps, and execute a strategic plan to maintain up-to-date and relevant material used by global and regional teams.

Responsibilities:

1. Project Management: Oversee content-related projects from inception to completion, ensuring timely and quality delivery.
2. Internal Stakeholder Management: Collaborate closely with internal stakeholders, including business development teams, to understand their needs and translate them into effective content strategies.
3. Product Knowledge Enhancement: Understand Chubb Studio's products and services thoroughly, identifying gaps in knowledge and capabilities that need to be addressed in partner-facing material.
4. Material Maintenance: Consistently review and update partner-facing material to reflect the latest product enhancements, industry trends, and regulatory changes.
5. Content Optimization: Continuously evaluate and improve the effectiveness of the content by soliciting feedback, leveraging analytical insights, and staying informed about industry best practices.
6. Quality Control: Maintain a high standard for content quality, accuracy, and consistency across all partner-facing material.

1. 2-5 years of experience as an operations manager or project manager, successfully delivering content-related projects within set deadlines and scope.
2. Strong internal stakeholder management skills with the ability to understand and address the needs of various business development teams.
3. Previous experience working in the insurance industry, business development or sales-oriented environment preferred.
4. Excellent analytical and problem-solving skills, with the ability to identify gaps in product knowledge and capabilities and design actionable plans to address them.
5. Strong communication and collaboration abilities, particularly in working with global and regional teams to consolidate and update partner-facing material.
6. Proficiency in utilizing content management systems and other relevant software/tools to facilitate content creation, publishing, and maintenance is a plus.
7. Exceptional attention to detail and commitment to maintaining accurate and high-quality content.
8. Ability to adapt and manage multiple projects simultaneously while providing expertise and guidance to internal stakeholders on best practices for relevant projects.

 

Education

Bachelor’s degree or equivalent experience.

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.