Training General Manager

The Company   

Seaport Entertainment Group is a premier entertainment & hospitality company that owns and operates a unique collection of assets positioned at the intersection of entertainment and real estate. Seaport Entertainment Group’s focus is to deliver unparalleled customer experiences through a combination of restaurant, live entertainment, sports, retail and hospitality offerings integrated into one-of-a-kind real estate. Our assets include the Seaport neighborhood in Lower Manhattan and the Las Vegas Aviators® Triple-A Minor League Baseball team and Las Vegas Ballpark, as well as the company's ownership stake in Jean-Georges Restaurants and its interest in the air rights above the Fashion Show Mall, which may be used to create a new casino and hotel on the Las Vegas Strip.

Training General Manager 

The Company   

Seaport Entertainment Group is a premier entertainment & hospitality company that owns and operates a unique collection of assets positioned at the intersection of entertainment and real estate. Seaport Entertainment Group’s focus is to deliver unparalleled customer experiences through a combination of restaurant, live entertainment, sports, retail and hospitality offerings integrated into one-of-a-kind real estate. Our assets include the Seaport neighborhood in Lower Manhattan and the Las Vegas Aviators® Triple-A Minor League Baseball team and Las Vegas Ballpark, as well as the company's ownership stake in Jean-Georges Restaurants and its interest in the air rights above the Fashion Show Mall, which may be used to create a new casino and hotel on the Las Vegas Strip. 

About the Role 

Seaport Entertainment is looking for Training General Manager to support our New York SEG locations.  The Training General Manager is responsible for designing, developing, and implementing effective training programs across various locations to ensure delivery of exceptional service and operational excellence in all food and beverage operations. This role requires a strategic thinker with ability to be hands-on and tactical, with an in depth understanding of food and beverage operations. 

What You Will Do 

• Design, develop, and implement comprehensive training programs for all levels of front of hours staff  

• Collaborate across departments and stakeholders to identify training needs and align programs with business goals  

• Conduct training sessions using various modes (e.g. workshops, classroom, e-learning, on the job training, etc. to accommodate different learning styles and business concepts  

• Continuously update and improve training materials to reflect brand and company standards/policies, industry and best practices, and regulatory requirements  

• Assess effectiveness of training programs through feedback, performance metrics and observations, and make adjustments to enhance outcomes  

• Identify and cultivate potential leaders, in partnership with department heads and HR  

• Diagnose and recommend solutions that impact leadership development, employee relations, retention  

• Manage training progress and completion of new hires, collaborate with department heads, and ensure consistent application of training programs  

• Lead communications, rollout, and execution around training initiatives  

• Support, and facilitate employee engagement and recognition programs in tandem with HR  

• Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices.  

• Participates on committees and special projects as needed  

• Exercises c