Program Account Manager

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Program Account Manager in United States.

This role sits at the center of client success, digital commerce, and operational execution within a fast-paced branded merchandise environment. You will own and evolve online store programs for enterprise clients, ensuring each digital storefront delivers strong user experience, operational efficiency, and revenue growth. Acting as the primary bridge between clients, sales, and internal delivery teams, you will translate business needs into scalable program strategies. The position requires a blend of account management, eCommerce platform oversight, and merchandising coordination, with a strong focus on performance and customer satisfaction. You will drive improvements across store functionality, product assortments, and fulfillment processes while ensuring alignment with SLAs and brand standards. This is a highly cross-functional role where analytical thinking, client leadership, and operational rigor come together to deliver measurable business impact.