Manager, Accounts Receivable

Evolus is a performance beauty company with a customer-centric approach focused on delivering breakthrough products. We are seeking an experienced and driven Manager, Accounts Receivable, to join our Accounts Receivable team reporting to the Director, Accounting. In this role, you will be responsible for leading the daily operations and strategic initiatives of the accounts receivable cycle through design, implementation, maintenance, and management of all related business functions. If you are looking for an opportunity to showcase your leadership and accounts receivable abilities while growing a team, then look no further! If you join our team, you will be working on some of the most exciting opportunities and challenges we face, with a team that values growth, recognition, and camaraderie. If you are looking for an opportunity to exhibit your knowledge and technical abilities in a unique environment, then look no further! In this role, you will be challenged to drive the success of Evolus in an effort to build a brand like no other. 

• Oversee and manage the daily operations of the accounts receivable (AR) team 
• Manage and oversee all cash applications, collections activities and dispute resolutions while ensuring all financial transactions are recorded accurately and customer needs are met 
• Provide leadership, guidance, and support to the other members of the AR team, including, but not limited to: 
• Oversee and direct daily responsibilities, including office hours and timecard approvals as well as time off requests 
• Work with HR and management to develop goals, targets, and skill development that align with the corporate goals for the AR team 
• Write and deliver team mid-year and annual performance reviews 
• Communicate management objectives and initiatives to the AR team 
• Responsible for hiring, offboarding and completing other changes in employment status, for AR team members 
• Manage relationships with customers, ensuring timely payment of outstanding invoices and addressing any payment-related inquiries or concerns 
• Analyze credit reports (D&B), obtain trade references, and review financial information to assist in setting customer credit limits, and establish account credit terms for new and existing accounts 
• Effectively manage aged receivables and AR write-offs 
• Develop, supervise and improve all AR internal controls and processes in relation to the credit approval, cash receipts, applications and collections functions 
• Prepare and monitor accounts receivable reports and metrics for management review and decision-making purposes. 
• Collaborate with other departments, including sales and customer experience, to address customer billing inquiries and resolve issues in a timely and efficient manner 
• Ensure accurate and timely recording and reconciliation of all accounts receivable transactions 
• Assist the Accounting team with the month-end close process and other financial reporting and support activities as needed 
• Provide regular updates and reports on the status of accounts receivable and related issues 
• Be adaptable and open to taking on Ad-Hoc projects and tasks as they arise, including special projects related to finance and accounting 
• Office location – Newport Beach. Hybrid schedule: Monday and Friday remote; Tuesday - Thursday onsite. 
• Other duties as assigned

• Bachelor’s degree or equivalent work experience 
• Previous experience in credit and collections 
• 5+ years in management role 
• Knowledge and understanding of D&B reporting is required 
• Communication – Ability to respond effectively to sensitive inquiries or complaints from customers (internal and external). Ability to write reports, business correspondence, and policy/procedure manuals, prepare and present presentations, and conduct effective meetings and employee trainings 
• Critical Thinking — Ability to demonstrat