Global Program Manager - Sales Onboarding

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running.

As a Global Program Manager this role will employ consistent program management process to manage complex programs, drive key initiatives, and ensure the successful delivery of learning solutions for Veeam’s sales organization. The role will partner with learning designers and coordinate cross functional teams to analyse learning needs, scope solutions and oversee the development and implementation of enablement. 

The role requires interaction and collaboration with the wider Sales Acceleration team, Global Sales leaders, and extended teams (Product Marketing, Creative, Competitive Intelligence, etc.) and has a direct influence on the driving of core Veeam Business Improvement Strategies. The role also offers scope for creating & establishing new hallmarks of excellence & best practices of world-class enablement, working within a fast-growing company with opportunity to grow & work cross-culturally.  

Responsibilities:

Program Ownership:  

• Owns & manages core enablement programs including but not limited to: High Velocity Onboarding, Veeam Badge Curriculum, Sales Role Plays, and Sales Methodology core enablement 
• Ensures programs are delivered on time, within scope, on budget, and aligned with identified business outcomes and goals.  
• Submits materials for regular reviews throughout the PM process and maintains accurate reports via the project reporting tool (Monday.com) 
• Owns end-to-end strategic planning, program management, design & development process and maintains long-term accuracy of content, modifying and/or redevelopment as & when business objectives require it to change. 
• Responsible for developing & designing training interventions using the approved PM process, engaging with key stakeholders, and gaining relevant sign off along the Veeam Sales Acceleration Program Management process. 
• Work alongside regional Sales Acceleration teams to gather training needs & knowledge gaps to identify how an identified training need might be executed 
• Work closely with diverse teams across multiple time zones and countries. 
• Work with regional Sales Enablement Managers to localize materials to region when appropriate. 
• Creates & executes Master Trainer and Train the Trainer (T3) processes for internally developed content. 

Stakeholder Management: 

• Establish & manage relationships with subject matter experts (SMEs) and global key stakeholders outside of the department. 
• Act as the primary point of contact for stakeholders, ensuring clear communication and alignment on program objectives, risks, and milestones. 

Process Improvement:  

• Helps support & develop department best practices, policies, and structure. 
• Continuously assess and improve program management processes and practices to increase efficiency and effectiveness. 
• Encourages the use of a variety of instructional methods to ensure maximum delivery effectiveness, including group instruction, eLearning, Micro-learning, Video On-Demand, self-study & role play exercises, webinars etc. 

Reporting and Documentation:  

• • Collaborate with Revenue Intelligence and Geo Sales Acceleration teams to develop evaluation impact/measurement including comprehensive reports that show the full extent of the Business Impact of programs managed and proves the continuous ROI value.

Experience:

• 5 years’ experience with building & implementing enablement curriculums, OR 2+ experience as an enablement specialist internally.