Assistant Dining Room Manager

Job DetailsJob Location: Blackberry Mountain - Walland, TN 37886Position Type: Full TimeJob Shift: Evening ShiftBlackberry Mountain is looking to add an Assistant Dining Room Manager. Set amongst 5,200 acres in the Smoky Mountains of Tennessee, the Mountain combines the legendary hospitality and luxury of Blackberry Farm with expansive opportunities for adventure, exploration, and connection — all in pursuit of a well-lived life. The ideal candidate has a passion for hospitality with a high attention to detail and an appreciation for great service. The Assistant Dining Room Manager is responsible for leading the dining team in their knowledge of Blackberry Mountain service while ensuring the success of dinner, private functions, bar service, and special events.

 

The Assistant Dining Room Manager is expected to arrive at 2:00 p.m. daily unless the needs for the operations are earlier.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.


Training and knowledge of team
Communicate all internal information
Coordinate schedule needs of staff
Daily operation of dining room: openings, line-up, service, closing
Coordinate daily needs of both shifts to ensure proper coverage and care of guests
Coordinate room set-ups/floor charts
Monthly china/linen/silverware inventory and ordering needs
Development and support of team and captains
Support to wine program
Sustain positive morale of the team
Special cleaning projects
Monitor service standards
Monitor dinner times
Manage guest seating plans
Collect information and remarks from guests
Guest communication
Oversee daily menu production
Ownership of corporate meeting functions
Attend weekly team meetings / Group Meetings /All Manager Meetings
The Look, Maintenance, and Cleanliness of their restaurant


 

Must comply with all company policies and procedures.

To perform the essential functions of this position regular and consistent attendance is required.

Must be able to work well with other Team Members and Managers and interact with our guests.

 

SUPERVISORY RESPONSIBILITIES


Dining Room Supervisors and Line Level Team


EDUCATION AND / OR EXPERIENCE


2-3 years’ operational management or supervisory experience in upscale dining room
Knowledge of wine and spirits
Computer experience: word processing, spreadsheets, property management systems


LANGUAGE SKILLS


Excellent verbal communication skills
Must be able to communicate effectively with guests, managers, and team members


MATHEMATICAL SKILLS


Knowledge and understanding of property management cashiering procedures
Ability to understand and comprehend budgeting issues and labor calculation


REASONING ABILITY


Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals


PHYSICAL DEMANDS


Ability to be on your feet for long periods of time
Must be able to lift and carry up to 50 lbs.
Must be able to safely operate a company vehicle or golf cart


WORK ENVIRONMENT


Restaurant, Dining Room, Bar, Wait Staff and Kitchen  
5,200 acres of Blackberry Mountain property

About BlackberryBlackberry Mountain, a Relais & Châteaux property, continues a legacy of world-renowned hospitality and unwavering dedication and appreciation for the land. Our team on the Mountain embodies a rich and diverse range of experience, knowledge and expertise. Every day on the Mountain, Southern hospitality meets outdoor lifestyle in an unparalleled hospitality and guest experience.

A career at Blackberry means being surrounded by a welcoming and supportive team who strive each day toward common goals: legendary hospitality, memorable experiences and generational sustainability.

From ensuring our guests have a memorable stay to providing renowned cuisine, Blackberry provides career-defining opportunities, a comprehensive benefits program, and the tools to explore and grow your career. Some of our benefits include travel perks and property benefits, tuition reimbursement, paid time off with additional paid holidays, health insurance and flexible spending accounts, 401k match with profit share and training and education.

Blackberry Mountain is an Equal Opportunity Employer.