Associate Software Engineer - Customer Payments Support

Facility

Lak Information Systems/DTO3 B026

State

Florida

Frequency of Pay

Monthly

Minimum Base Pay

5,775

Additional Information

Once your application has been successfully submitted you will receive a confirmation email. Please be sure to monitor your email daily for communications you may receive during the recruiting and selection process for this position.

***Relocation/Household Good Shipment Allowance will NOT be provided.***
Please note that Publix will not sponsor any hire for this position for an H-1B visa or permanent residence.

Address

300 West Lime Street, Suite 300 Lakeland, Florida 33815

Potential Annual Pay with Bonus

75,075 - 112,580

City

Lakeland

Year End Bonus

As a year-end bonus to associates, Publix issues one month’s extra pay (pro-rated in the first year) each year if associate remains employed through issue date of the bonus check that year. This is calculated as a 13th month of pay in the Potential Annual Pay with Bonus line above.

Maximum Base Pay

8,660

Required Qualifications

•       Bachelor’s degree in computer science or related analytical field, or equivalent professional experience.
•       Basic knowledge of programming languages such as C# for troubleshooting and minor code adjustments.
•       Availability for 24/7 production support on a rotating on-call schedule as required.
•       Experience with customer support or help desk software to enhance user interaction and issue tracking.
•       Familiar with database management and querying using SQL.
•       Basic understanding of version control systems like Git and a willingness to learn best practices.
•       Strong analytical skills and a desire to develop the ability to diagnose and resolve technical issues efficiently.
 
 

Preferred Qualifications

•       Experience with payment processing systems and related technologies.
•       Basic understanding of cloud platforms, particularly Azure, and an eagerness to develop skills in application deployment and support.
•       Has a general understanding of network protocols and security practices.
•       Experience with tools like Internet Information Services (IIS) or Kubernetes, with a willingness to learn more.
•       Familiar with infrastructure components including client/server, workstations, servers, networks, databases, firewalls, and middleware technologies.
•       Exposure to cybersecurity principles, practices and security components like certificates, ciphers, and shared secrets.
•       Experience with data visualization tools or techniques to aid in interpreting and presenting data analysis results.
•       Familiarity with Agile or Scrum methodologies to effectively participate in team-based project management.
•       Possess a basic understanding of payment processing systems and a willingness to learn more about related technologies.
•       Experience with monitoring tools and techniques to proactively identify and resolve issues.
 
 

Zip Code

33815

Benefits Information

• Employee stock ownership plan that contributes Publix stock to associates each year at no cost
• An opportunity to purchase additional shares of our privately-held stock
• 401(k) retirement savings plan
• Group health, dental and vision plans
• Paid Time Off
• Paid Parental Leave
• Short- and long-term disability insurance
• Tuition reimbursement
• Free hot lunches (buffet-style) at facilities with a cafeteria
• Visit our website to see all of our benefits: Benefits - Jobs (publix.com)