Global Process Manager BI

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of .

• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year

• An excellent retirement savings plan with high employer contribution

• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

Global Business Services (GBS) within the Abbott Rapid Diagnostics Division (ARDx) has a global accountability to deliver an exceptional customer experience and create business value through compliance, standardization and data analytics. GBS fosters a collaborative, team focused and winning environment where employees are accountable and encouraged to develop themselves.

The Global Process Manager (GPM) reports to the Global Process Owner (GPO) and is responsible for working globally and locally on the development, design and implementation of End-to-End Business Processes to drive improvements, alignment and communication across GBS. The Role of the GPM is to develop and implement a standard framework for Business Intelligence (BI) and to drive standardization and optimization of processes and procedures while fulfilling customer requirements. As the link for projects and improvement initiatives across GBS and the Business Units, this role requires building and maintain stakeholder relationships to drive collaboration.

What You’ll Work On

• Lead Regional/Local BI workstreams on improvements, processes and system decisions utilizing global standards  

• Represent Regional/Local BI functions in global decisions and design and have a strong understanding of justification for local exceptions

• Identify and communicate cross functional dependencies, barriers and issues when creating or changing end-to-end process

• Drive global process design and continuously align with the business process experts within supported region 

• Partner with functional business leads to drive necessary business decisions and process adoption  

• Ensure IT solutions and designs meet the needs of the business and that all aspects have been thoroughly tested, documented and trained  

• Develop and manage process leads and business analysts in fostering collaboration across the business to facilitate the design, review, and evaluation of existing / proposed manual and automated operations 

• Work to implement a culture of Right-First Time through partnerships with the business and provide leadership in the use of operational excellence principles and process to optimize our technical and business processes

• Work with functional teams to support alternative analysis for new or existing tools to support business processes, asses impact to existing template and elevate proposals or change requests to a global level for review and approval 

• Align with Global Process owners on KPIs and Metrics to track benefits of improvement implementations, as well as to monitor / control the sustainment of completed improvements 

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