Food Service Worker

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As a qualified nonprofit agency operating within the AbilityOne program, ServiceSource hires persons with significant disabilities. For the majority of direct labor positions, ServiceSource will obtain documentation of a significant disability as per the JWOD Act.

Job Summary

The Food Service Worker (Cafeteria Worker) serves as a cafeteria and/or delicatessen/bakery worker helping in the preparation, presentation and serving of specialty meats, delicacies, preserved foods, cheeses, salads, breads and sweets to patrons. The incumbent assists in weighing, pricing and wrapping selected foods on plates, trays and in bags, prepares food displays in counter cases and other display units, greets customers as they arrive at service counter, takes special orders, and answers basic customer questions about specialty foods.

Primary Duties  

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

• Set up food on self-serving lines and portion food for individual servings in accordance with instructions.

• Refill cold bars, salad bars, pastry cabinets, condiments, juice dispensers, and set up dining rooms.

• Replace glassware, dishes and silverware and refill condiment containers. Wipe and wash tables and countertops.

• Clean work area, utensils and equipment; remove garbage; mop floors, walls, windows and tables.

• Remove dirty dishes, glasses and silverware from serving counters. Mix washing solutions and operate electric dish washing machine and wash dishes, glassware, pots and pans and kitchen utensils by hand.

Additional Responsibilities

• Maintain in a sanitary condition equipment and work areas, utensils and tables.

• Perform ware-washing, and keep pot and pan areas in order prior to, during and after meals.

• Follow correct techniques, cleaning schedules and tasks.

• Perform other responsibilities as assigned.

• Perform other job related duties as assigned.  

Qualifications: Education, Experience, and Certification(s)

• No education or previous experience is required. Training is provided.

• High school diploma or General Educational Development (GED) preferred

• One (1) year food service experience preferred

Knowledge, Skills, and Abilities

• Neat, well-groomed appearance is expected.

• Excellent customer service and interpersonal skills.

• Good oral/verbal communication skills.

Supervision Received

The incumbent is assigned duties according to specified procedure and receives detailed instructions. Work is checked frequently.                            

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee is occasionally required to walk, sit, and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually loud.

What We Offer – for Benefit Eligible Employees May Include:

Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit pr