Sr. Director Core Infrastructure Operations

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At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what’s possible.

 

Job Description:

Parsons is looking for an amazingly talented Sr. Director of Core Infrastructure Operations to join our team! In this role you will get to drive modernization and operational efficiencies to support Parson IT service excellence.

What You'll Be Doing:

• Leadership
  • Build and lead a high-performing (IOC + engineering organization, including hiring, coaching, workforce planning, and on-call/shift rotations.)
  • Serve as leadership oversight for network and data center related incidents to ensure high-quality communications and post-incident RCAs.
  • Provide 24/7 response to critical issues.
• Network Reliability & Performance
  • Own availability, performance, and capacity across LAN/WAN/WLAN/Datacenter/Cloud networking; manage carriers, circuits, and peering.
  • Drive SD-WAN/SASE, Zero Trust segmentation, NAC (802.1X), load balancing/GSLB, IPv6 strategy, QoS, and WAN optimization.
  • Plan and execute lifecycle refreshes and resiliency/DR testing.
• Server and Data Center Reliability & Performance
  • Oversee the design, deployment, and maintenance of server and data center infrastructure, including physical and virtual servers, storage systems, and networking equipment.
  • Ensure high availability, reliability, and performance of data center operations.
  • Manage disaster recovery (DR) and business continuity planning (BCP) to minimize downtime and ensure data integrity.
  • Support Backup and storage for cloud and on-premise services.
• Observability & AIOps
  • Define and execute the monitoring/observability roadmap (tool selection, topology/CMDB integration, event correlation, dashboards).
  • Establish SLIs/SLOs and error-budget policies with SRE practices; runbooks, and auto-remediation.
  • Integrate monitoring with Service Desk tools for incident, change, and problem management.
• Security & Compliance (in partnership with Cyber)
  • Ensure network security controls (FW/IPS, micro-segmentation, etc) and vulnerability remediation meet policy.
  • Support audits and compliance (e.g., SOX; NIST 800-171/CMMC/DFARS).
  • Ensure the security of servers and data centers by implementing robust cybersecurity measures, including firewalls, intrusion detection systems, and encryption.
  • Maintain compliance with industry standards and regulations (e.g., GDPR, HIPAA, ISO 27001) and ensure proper documentation and audits.
  • Monitor and mitigate risks related to data breaches, unauthorized access, and other security threats.
• Strategy, Architecture & Change
  • Partner with Enterprise/Domain Architecture and Solutions Engineering on network, server, data center and observability strategy and standards.
  • Own CAB participation and change reliability (change success rate, pre-prod testing, maintenance windows).
• Vendor, Budget & FinOps
  • Manage multi-million-dollar OpEx/CapEx budgets; optimize TCO for tooling and connectivity.
  • Lead vendor/carrier selection, contract negotiations, and SLA enforcement; drive measurable value.
• Stakeholder Management & Communication
  • Provide clear executive updates, KPI reviews, and action plans; enable business continuity for critical events and major programs.

What Required Skills You'll Bring:

• Bachelor’s degree in Computer Science, Information Technology, or a related field; or equivalent practical experience
• 12+ years of experience in IT management, with at least 5 years in a senior leadership role focused on core networking. 
• Strong technical expertise in networking technologies: Including LAN, WAN, routing protocols (BGP, OSPF), network security, and cloud networking. 
• Leadership and management experience: Proven ability to lead and manage a team of network professionals. 
• Excellent communication and interpersonal skills: Ability to communicate and collaborate effectively with technical and non-technical audiences. 
• Problem-solving and analytical skills: Ability to diagnose and resolve complex network issues. In addition, Strong observability background (metrics/logs/traces/synthetics, event correl