Junior Infrastructure Engineer

About SecurityScorecard:

SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint. 

Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace,” by Crain’s NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of the World’s Most Innovative Companies for 2023 and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.”  SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV and Riverwood Capital.

About the Team:

The Infrastructure Services team has a charter to support and amplify all business functions through technology. The Infrastructure Services team is at the heart of making SecurityScorecard function as a well-oiled machine.

What You Will Do:

We are expanding our team to assist with monitoring our IT infrastructure and provide world class technology support to our rapidly growing global workforce. In this highly visible and important role, you will report to the CISO to work on critical user technical issues, remove technology obstacles facing the rapidly growing staff, maintain and improve upon our systems, and implement new solutions.

This is a hybrid role and requires the candidate to be in the office in NYC at least 3 days a week.

Essential Functions:

• Manage all company infrastructure assets including laptops, mobile devices, and a small office site.
• Provide first-level IT support to employees, including hardware, software, and network troubleshooting both remotely and in office.
• Monitor and respond Respond to and resolve IT helpdesk tickets in a timely manner.
• Work closely with other IT team members to support company-wide initiatives.
• Ensure all company devices are up to date with security patches and software updates.

Basic Qualifications:

• 1+ year of experience in a front-line IT support role, including troubleshooting Windows and MacOS devices
• Understanding of integrating SAAS applications
• Familiar with programming languages (Python, BASH, Powershell, Javascript)
• Working knowledge of computer systems, security, network and systems administration, databases and data storage systems
• Capable of administering a remote macOS(80%),Windows OS(15%) and Linux(5%) workforce
• Manage company SaaS software, email and other communications/collaboration platforms (Google workspace, Slack, Okta, Jira)
• Understanding of identity and access management tools (Okta, Active Directory, Azure)
• Understanding of Mobile Device Management (ie. Jamf Pro, InTune, Kandji)

Benefits:

Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more!

The estimated total compensation range for this position is $75,000 - $90,000 (base plus bonus). Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range. In addition to base salary, employees may also be eligible for annual performance-based incentive compensation awards and equity, among other company benefits. 

SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law. 

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