Investigations Data Analyst, Deceptive Behaviors - USDS

Responsibilities

About TikTok U.S. Data Security
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (“USDS”) is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Team Intro
We are seeking an experienced Data Analyst to join the Trust and Safety Team within USDS. You will be supporting the Deceptive Behaviors Investigations (DBI) sub-team within our Intelligence & Insights team. This team investigates leads of Influence Operations (IO) and other Deceptive Behaviors (DB) meant to mislead TikTok users and systems about the identity, origin, operating location, popularity, or overall purpose of the activity.
Authenticity is the foundation of our community at TikTok, and we strive to foster an environment where genuine interactions and content thrive. As such, the DBI team leads USDS efforts to identify, assess, and disrupt networks that seek to influence or deceive our users and systems. The team is looking for detail-oriented, motivated candidates with a passion for online safety and excellent critical thinking skills. Successful candidates will have the ability to operate independently in a fast-paced, small but growing environment, and work proactively with various teams across the globe.

Our Investigations Data Analyst performs a critical function that supports our efforts to address objectionable or disturbing content. Content that the Intelligence & Integrity team interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; and murder.

It is possible that this role will be exposed to harmful content on a daily basis.

This position will be full-time and may be based in our Washington, D.C. or New York locations.
In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

Responsibilities
- Analyze quantitative and qualitative data to generate analytic judgments and products for internal trust & safety, legal, and executive customers.
- Use all available internal and external data sources to produce actionable intelligence on high-harm threat actors, their networks, and threat organizations in the topic area of Influence Operations.
- Identify risk patterns and link abusive behavior through data analysis.
- Work cross-functionally with internal teams on investigations, escalations, and incident response.
- Identify process and policy gaps and develop actionable recommendations to resolve them.
- Handle sensitive information in a manner complying with our Terms of Service, applicable laws and regulations, and internal operating procedures while protecting user privacy.
- Collaborate with a team of global experts that respond to known threat actors and proactively build and tailor queries to discover and identify potential threats.
- Monitor ongoing current affairs and abusive trends to iterate proactive measures to keep users safe.

Qualifications

Minimum Qualifications
- Bachelor's degree or higher in Criminal Justice, Political Science, Economics, Business, Journalism, International Relations, Foreign Affairs, Cybersecurity, other relevant field, or equivalent experience.
- 1-3 years of investigations experience in trust & safety, law enforcement, intelligence, security, or