Court Administrative Officer I - Judgements & Petitions Unit - Municipal Court, Civil Division

Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

• Impact - The work you do here matters to millions. 
• Growth - Philadelphia is growing, why not grow with it? 
• Diversity & Inclusion - Find a career in a place where everyone belongs.
• Benefits - We care about your well-being.

Agency Description

The First Judicial District of Pennsylvania (“FJD”) is the Philadelphia County Court System and is composed of two courts:  the Court of Common Pleas and the Municipal Court.  The mission of the FJD is to adjudicate cases and provide services to the community within our jurisdiction while ensuring fair, timely, and accessible justice to the people of Philadelphia.  The FJD is part of the Unified Judicial System reporting in to the Pennsylvania Supreme Court of Pennsylvania.

Work-Life

Working hours are 40 hours per week.  This is a full-time, in person position with the First Judicial District of Pennsylvania.

In order to apply and be considered for this position, please visit https://fjdcareers.phila.gov/Cyberweb/ to complete an application and upload a resume.

Job Description

Position Summary

This is administrative work of limited scope and difficulty in the Court service.  An employee in this class will serve in a staff capacity as an assistant to an administrator. Work is performed under the direction of the Manager and the Deputy Court Administrator of the Municipal Court, Civil Division.

In order to apply and be considered for this position, please visit https://fjdcareers.phila.gov/Cyberweb/ to complete an application and upload a resume.

Essential Functions

The following duties are normal for this position.  These are not to be construed as exclusive or all-inclusive.  Other duties may be required and assigned.

• Assist in performing CLAIMS User Acceptance Testing, and quality control and assurance of the CLAIMS System. 
• Plan, assign and supervise work of subordinate staff. 
• Provide work direction and training to subordinate staff or volunteers. 
• Review work of subordinates for accuracy and completeness.  
• Assists clients and general public in person and via telephone. 
• Investigates complaints and issues from general public or other offices. 
• Delegates routine situations to staff and responds directly to more complex situations or complaints. 
• Interview pro se litigants. 
• Utilizes personal computer and software applications for word processing, spreadsheet and database functions to prepare documents, spreadsheets and records. 
• Collaborates with the Manager and the Deputy Court Administrator to assess the procedures and success of the program. 
• Supervises the distribution of letter/notice generation process for all Civil programs. 
• Prepares written procedural instructions, documents, and forms for technical and clerical personnel and the public. 
• Interacts with the judiciary, judicial staff, attorneys, public, and outside organizations. 
• Makes policy recommendations to Manager and Deputy Court Administrator. 
• Responds to inquiries by attorneys regarding local Court procedures and facilitates compliance with these requirements. 
• Recommends resolutions regarding procedural problems associated with the department. 
• Advises the public, attorneys, and court officials on procedures and rules pertinent to the department. 

MARGINAL FUNCTIONS

Maintains supply and equipment inventory for office and orders supplies as needed.

Performs related duties as required.

ENVIRONMENTAL CONDITIONS

Normal office condit