Jobs and Careers

Associate Director, Technical Program Management

United StatesRemotefull_timeVerifiedPosted 26 May 2026

💰 $130,000/yr($89,000/yr – $130,000/yr)

About the role

At MERGE, we are Built Different. We are a marketing and technology agency purpose-built for the intersection of health and wellness—where human impact matters most. By weaving storytelling through technology, we move beyond traditional engagement to Whole Human Marketing. This approach recognizes that humans are multidimensional and complex, and uses AI to ensure every brand interaction feels natural, contextual, and relevant.

This commitment to human-first innovation is what brings us together and propels us forward. We are united by our North Star: to unite people and brands to empower healthier, happier lives.

Emerge to the Top of Your Career

At MERGE, we strive to create a superior work experience where talented and ambitious people grow. An experience that encourages people to think higher and feel deeper. An experience where people engage their minds and hearts to do the best work of their careers.

As our Associate Director, Technical Program Management, you will…

Own delivery for client-facing technical initiatives—leading end-to-end website and application projects, maintaining project health (scope, timeline, budget), and coordinating handoffs between strategy, design, and engineering. You’ll act as the main bridge to account teams and Tech Ops, run disciplined planning, reporting, and risk-management practices (burn, forecasts, change control), optimize resourcing and team velocity, mentor junior PMs, and continuously improve processes—including automation or AI-driven workflows—while documenting and scaling best practices across the organization.

Be Accountable and Responsible

Delivery Excellence: Lead client-focused website initiatives through disciplined project coordination and technical oversight.
Project Health: Exercise ownership of all assigned technical projects from an overall health perspective, ensuring adherence to scope, timeline, and budget.
End-to-End Coordination: Oversee the full project lifecycle, including detailed technical estimates, scope definitions, rigorous timelines, and budget management.
Team Facilitation: Understand the connections and handoffs between strategy, design, and technical execution and ensure to make the proper touchpoints.
Operational Connectivity: In partnership with the account team, act as the primary bridge between the client and technical execution, relaying critical feedback and working closely with Tech Ops to ensure delivery excellence.
Resource & Velocity Management: Optimize resource allocation to ensure technical projects are completed efficiently, meeting organizational goals while enhancing the internal user experience.
Best Practices: Ensure project processes follow internal best practices, aligning with the agency’s client-facing PMO.
Team Management: Manage junior team members on their projects to ensure alignment with Agency processes, and foster their growth by training and looking for opportunities for them to exploit areas of focus.
Optimization & Efficiency: Optimizing internal workflows to increase client and/or internal team satisfaction and deepen relationships.
Scope Accuracy: Minimizing budget variance and tracking "Scope Creep" through rigorous change management.
Process Evolution: Identifying areas for internal improvement and developing implementation plans for AI-driven or automated workflows.
Knowledge Transfer: Systematic documentation, sharing of lessons learned and best practices across departments to prevent siloed information.